Area Housing Admin Assistant

**Celebrating 30 Years - Area Housing Administrative Assistant at PROGRESS HOUSING GROUP**

**Join Our Legacy of Change and Community**

For three decades, Progress Housing Group has been more than a housing provider; we've been a catalyst for positive change. As we celebrate our 30th anniversary, we reflect on the countless lives we've impacted—providing safe homes and supporting independence. We're proud of our journey, standing by our communities through every season of life.

Our dedicated team of 900 colleagues is the heartbeat of our service, delivering high-quality homes and related services that make a real difference to tens of thousands of people. Together, we are committed to making a positive difference every day.

**Why Join Progress Housing Group?**

***

- ** Pride in Our Purpose**: Be part of a team where your work is valued, purposeful, and contributes to our legacy of progress.

- ** Empowering Work Environment**: Thrive in a culture that inspires you to be your best.

- ** Recognised Employer Excellence**: With a Glassdoor rating of 4.2, our commitment to our employees is clear.

- ** Teamwork and Trust**: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.

**Your Role as Area Housing Administrative Assistant**:
***

**Do you live in a Progress Housing Group property?**

***

**Are you ready to embark on a journey towards a brighter future?**

**We are thrilled to offer three exciting opportunities for those living in our properties who are seeking to gain valuable workplace experience and kickstart their career**

We are currently looking for passionate individuals to join our team as Area Housing Administrative Assistants. The Area Housing Administrative Assistant will provide a range of administration and practical support to the Area Housing Team.

This role is a Brighter Futures role. Brighter futures is a funded scheme from the Community investment fund, designed to help tenants living in a Progress Group property to gain work experience and skills to improve their long term employment prospects. These Brighter Futures roles are designed to provide up to 6 months of paid work experience, with a commitment of 25 hours per week at the Voluntary Living Wage.

***

In this pivotal year, as an Area Housing Administrative Assistant, you will play a vital role in ensuring our tenants feel supported and valued in their living spaces. Your dedication to exceptional customer service will be paramount as you deal with enquiries and resolve as much as possible at first point of contact and provide assistance to enhance their experience with us. Join us in our mission to cultivate thriving communities where every resident feels truly at home.

Due to funding, if you have participated under the Brighter Futures programme previously, you won’t be considered for another placement.

As an Area Housing Administrative Assistant, you will assist our Area Housing team providing effective administrative support by ensuring documents are stored and managed efficiently, organising appointments and visits for team members and ensuring IT systems are updated in an accurate and timely manner.

**What You Will Bring**:
***

- Excellent verbal and written communication skills

- Strong customer service skills

- A friendly and positive attitude

- Time management skills

- Experience of working with Microsoft Office and equivalent software

**What We Offer**:
***

- A competitive salary of Voluntary Living Wage in recognition of your skill and dedication.

- A 6-month fixed term contract with 25 hours to provide stability and security.

- A role within an established organisation celebrating 30 years of community building.

***

**Be Part of Our Next Chapter**:
**Application Closing Date: 11:59pm on Sunday 8**th** September**

**Interview Date: Wednesday 18**th** September**

**_ Progress Housing Group is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team._**

**_ _**

Please note on the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.