Facilities Assistant

**Job Reference: /DH/28-09/624/34**

**Job Title: Facilities Assistant**

**Location: Newcastle Upon Tyne** -**_Applicants must have the right to work in the UK_**

**Contract**:Permanent**

**Hours per week: Monday to Friday - 08:00 to 16:30 / 09:00 to 17:30**

**Business Overview**

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our corporate departments support our operational divisions and ensure we can provide an exceptional level of service to our clients. With various career paths available, our office-based teams are essential to our award-winning service delivery.

**Role Overview**

We are currently recruiting for a Facilities Assistant to join our passionate and driven team based at our Newcastle Upon Tyne office.

**Benefits
- Informal hybrid / flexible working arrangements
- Onsite parking
- 25 days holiday + bank holidays
- Free fruit in our offices
- Subsidised vending machines
- Access to ‘Wagestream’ - a financial wellbeing tool
- After 2 years working with us, you’ll get your birthday off work
- Wide range of retail discounts
- Regular social and charity events held in our offices
- Get involved in charity events in the local community

**Wellbeing
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our D&I initiatives and events
- Access to internal Mental Health First Aiders

**Career development and recognition
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Opportunity to win monthly Atalian Servest Superstar Awards
- Long service awards

**Key Responsibilities**:

- You will assist the FM in overseeing and supporting service delivery performance, improvements, innovations, collation and provision of all required reporting, contract administration
- Co-ordinating high volumes of porterage works on a daily basis including customer communication and effective scheduling
- CAD space plans drawings on AutoCAD along with onsite visits to assess
- Your day-to-day responsibilities are to support the management team in making sure the site is staffed in all areas, audits and daily checks are carried out
- Assisting with helpdesk operations and use of the CAFM system
- You will analyse data and collate reports as required to assist the management team in ensuring KPIs are met across all service areas
- Updating and monitoring site Compliance information; ensuring records are kept up to date and documents are accurately filed in the Company compliance system
- Other general admin as required

**About You**:

- Ability to demonstrate customer focus and good communication skills
- High level of planning and organisational skills
- You will have direct contact with the client so immaculate personal presentational is key
- Be willing to train and become competent in CAD drawings and the use of AutoCAD
- You will be working flexibly to meet business requirements, Monday - Friday between 8am to 6pm

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

**Diversity & Inclusion**

We are an equal opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.