Medical Secretary

We are looking for an experienced Medical Secretary to work as part of our friendly and versatile Neurology secretarial team. You will be based at the Royal Sussex County Hospital, Brighton.

You must be able to priorities your workload, be good at time management and have the ability to meet deadlines.

You must be adaptable and have the ability to embrace change.

Knowledge of working in a hospital environment or similar environment is desirable but not essential.

This is a part time position working 22.5 hours per week over Wednesday, Thursday and Friday. This position is based on site.

We are looking for an experienced Medical Secretary to work as part of our friendly Neurology secretarial team. You will be based at the Royal Sussex County Hospital, Brighton.

You must be able to priorities your workload, be good at time management and have the ability to meet deadlines.

You must be adaptable and have the ability to embrace change.

Knowledge of working in a hospital environment or similar environment is desirable but not essential.

This is a part time position working 22.5 hours per week over Wednesday, Thursday and Friday. This position is based on site.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

An autonomous responsibility to manage a full secretarial service to the Department. Time management and prioritising workloads are essential requirements.
Take initial receipt of all incoming correspondence, telephone written and verbal enquiries as appropriate.
Liaise with the medical team ensuring communication with patients and /or their GP’s regarding future management.
Using tact, diplomacy, reassurance and discretion, respond to telephone enquiries from distressed patients and their relatives. Occasionally dealing with verbal abuse.
Communicate with other Consultants, GP surgeries, Primary Care Trusts, other hospitals, patients and their carers’, managers,
wards, admissions, outpatients and other departments as required.Provide a complete secretarial service transcribing author dictation utilising a digital dictation voice recognition system. Undertake
Comply explicitly with the Trust’s Complaints Procedure. Without delay forward to appropriate parties all formal complaints and responses..
Personally deal with as many enquiries as possible.
Act as a point of contact for the Department..
Assist with locating case notes as required by the Department.
Assist other members of the team in times of absence.
Undertake any other reasonable duties as required.