Unit Secretary

2 weeks ago

Brighton, Brighton and Hove, United Kingdom BMC Software Full time $17 - $25

Position Function:

The Radiology unit secretary will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he/she is assigned.

Responsibilities/Essential Functions:

Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals.

To coordinate the shift activities of the unit as outlined below.

Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards

COMMUNICATION:

- Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to various locations.

- Checks unit and individual e-mail at least once a shift.

- Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills.

- Answers telephones using proper etiquette and relays messages/information as necessary.

- Pages Codes as directed using correct emergency number.

- Pages health care providers as directed.

- Serves as a communications liaison between unit and other departments.

- Serves as a communication liaison among patients, family members, doctors and nurses.

- Participates in staff meetings/conferences as appropriate. Attends monthly unit secretary meeting.

- Maintains a professional demeanor to patients, professional staff, co-workers, and maintains positive customer relations skills.

Responsibilities/Non-Essential Functions:

Performs all other related or similar duties as requested or required or designee to facilitate patient care or unit function.

Accountability:

  • Accountable for maintaining the confidentiality of patient-related data and information.

  • Accountable for abiding by all relevant hospital policies and procedures.

  • Responsible for observing all policies and procedures of the Nursing Division.

  • Responsible for maintaining professional and courteous behavior.

Required Qualifications:

Minimum Education:

High School diploma or equivalent required.

Minimum Experience:

Hospital experience or Doctor's Office/medical experience necessary.

Minimum skills/abilities:

  • Excellent telephone skills.

  • Excellent interpersonal and communication skills.

  • Refined organizational skills.

  • Experience with Microsoft office, Meditech, and the Athena program preferred.

  • Medical Terminology experience preferred.

  • Ability to communicate verbally and in writing in English.

  • Excellent customer relations skills.

  • Ability to prioritize secretarial functions.

Special Qualifications:

Able to handle multiple tasks at one time.

Compensation Range:

$17.03- $25.30

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. 

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