Control Room Operator
2 weeks ago
We are Imtech Inviron, a facilities management company who maintain buildings for EDF Energy. We have a great opportunity for a Control Room Operator based at EDF Energy's brand new Alarm Receiving Centre in Exeter for their nationwide corporate estate.
If you are looking for a role in a brand new, state of the art ARC, with the opportunity to influence it's set up/ running, with no physical patrolling then this is the role for you
This is a permanent role, working shifts, weekdays and weekends on a part time or full time basis, flexible working hours considered.
**Responsibilities**:
- Utilise software to ensure the required monitoring and compliance standards are met
- Work as part of a monitoring team liaising nationally
- Follow correct procedures for incident reporting and real time monitoring
- Meet SLA's and ensure compliance to standards at all times
- Provide outstanding levels of customer service
**Requirements**:
- Able to provide high levels of customer service
- Polite, professional telephone manner
- Able to work in fast paced environment
- Able to follow process, procedures and standards and keep to SLA's
- Methodical and organised in approach
- Able to pick up in house systems quickly
- Must be able to pass our client's security clearance check
We offer:
- Comfortable, brand new working environment
- Competitive pay
- Company pension
- Flexible benefits scheme
- Life assurance
- Recognition schemes
- Employee assistance programme - free confidential 24/7 support on all lifestyle matters
- Full training relevant to your role
**Job Types**: Full-time, Part-time, Permanent
**Salary**: Up to £24,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discounts
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