Sales Support Administrator
3 days ago
We have an exciting opportunity for a Sales Support Administrator to join our team in our Abingdon, Oxfordshire location. We are a fun and outgoing team and we work hard to provide a great place to work, and to look after our employees.
As a Sales Support Administrator you will be dealing with new and existing customers, supporting them with their new vehicle experience.
We have big goals for the future, so we are looking for someone who is ready to meet the challenges of the job and enable us to enjoy sustainable success.
This role is permanent, full time and based in the office. The salary is up to £27,000 per annum.
**Responsibilities**
- Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis.
- Be responsible for the administration of the accounts, liaising with Go Green to ensure collation of up-to-date information in a timely manner.
- Process and submit client credit proposals to our finance partners.
- Produce customer order forms and finance agreements.
- See orders through to pay out and completion.
- Track and manage vehicle due dates, arranging vehicle deliveries and collections.
- Provide general administrative support as needed.
- Develop relationships with our existing clients by providing support, information, and guidance.
- Liaising with the sales team, customers, and dealers.
**Skills and requirements**:
- Customer focused with excellent communication and interpersonal skills.
- Highly organised with attention to detail.
- Good time management.
- Have good problem solving skills with the ability to work on multiple tasks at once.
- Be able to build long-lasting and mutually beneficial relationships with their contacts.
- Have a proactive approach, a willingness to learn and the ability to adapt are essential.
- Exceptional telephone manner
- Previous experience of working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous.
**What we offer**:
- 25 days annual leave plus bank holidays
- Comprehensive training and career development
- Enhanced pension contribution
- Free onsite parking and accessible by public transport
- Discount and welfare platform
- Cycle to work scheme
- Company events
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