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Hotel General Assistant

2 weeks ago

Wakefield, United Kingdom Campanile Hotel Wakefield Full time

Working at Campanile Wakefield means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us.

We’re looking for a motivated, hardworking individual, polite, calm and has the ability to make every guest feel like a VIP.

General Assistant duties include:

- Implement & respect chain's SOP
- Invoice individual guests & contracted companies
- Run End of day reports
- Participate in the up sell / cross sell
- Participate in the departmental administrative tasks
- Manage hotel's booking channels - Rates & availability
- Handle individual reservation - Reservation / Cancellation / Modification
- Execute check in - Prepare guest arrival. Welcome the guest.
- Provide Service to the guests
- Execute check out
- Prepare the meeting room & coffee break
- Take the food & drinks order
- Ensure proper billing
- Ensure food hygiene compliance
- Welcome the guest. Take the food and drink order. Service of the food and drink. Ensure guest satisfaction. Clean the table away
- Cooking evening meals
- Execute great presentation of meals
- Ensure cleaning duties are carried out after evening meal service

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person