First Class Customer Host

5 days ago

London, United Kingdom East Midlands Railway Full time

We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the On Train Customer Service team make a crucial contribution to this.

Eight times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

We have an outstanding opportunity to join #TeamEMR as a First Class Customer Host based at St Pancras

The First Class Customer Host plays a vital role in our on-train team, making sure that customers enjoy the warmest of welcomes and receive an outstanding service. You will be the point of contact for our customers and their queries; you'll serve meals and snacks in first class from our fantastic menu and provide tasty refreshments to them on board. You will also ensure that the train carriages are kept very neat and tidy at all times.

**What are we looking for?**

You will be hard working and always happy to provide an amazing service with a smile You will also be polite, responsible, and very resilient. Your personality plays a massive part in the level of service you provide. We want to our customers to love and remember their experience on East Midlands Railway. So, if you are passionate, professional and want to make a difference to someone's day, we want to hear from you.

The role is shift work based on a rota to provide customer service throughout the whole day, this could be on the first train in the morning or the last train at night so you will need to be flexible and it will include weekend work.

**Here's a bit about life at EMR..**

As well as a competitive salary, we’ll also offer you:

- Excellent Railway Pension scheme
- Free travel on East Midlands Railway and Train Operating Companies under Transport UK Group & LNER
- Friends and Family discounted Tickets on the EMR Network
- 75% discount on National Travel (inc partner and dependants)
- Various training opportunities
- and many more

Share:
View All Vacancies

  • First Class Customer Host

    2 weeks ago

    London, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the On Train Customer Service...

  • First Class Customer Host

    2 weeks ago

    London, United Kingdom East Midlands Railway Full time

    We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing**and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the On Train Customer Service...

  • First Class Customer Host

    1 week ago

    London, Greater London, United Kingdom EAST MIDLANDS RAILWAY Full time £20,000 - £40,000 per year

    We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the On Train Customer Service team make a...

  • VIP Host

    2 weeks ago

    Greater London, United Kingdom Class 1 Personnel Full time

    Overview Class 1 Personnel are currently recruiting VIP Hosts for some of the most prestigious lounges based at Heathrow Airport in Hounslow. This role mainly consists of providing excellent customer service to customers in the VIP lounges at Heathrow in the safest way following all Health and Safety guidelines. Shift Times Early (4:30 AM - 1:00 PM) and Late...

  • Host - Gastro Pub - Notting Hill - £35k

    2 weeks ago

    London, United Kingdom Host Staffing Full time

    **Host - Gastro pub - New Opening** **Notting Hill** **£35,000** Located a few minutes walk from Notting Hill Gate & Westpourne Park tube stations. My client is a newly opened busy gastro pub with beautiful restaurant, bar, and private dining rooms. **The Role**: - This is a great opportunity for a Host/Hostess to join an upmarket dining gastro pub. -...

  • Showroom Host: Create World‑Class Customer Experiences

    2 weeks ago

    Greater London, United Kingdom Lookers Motor Group Limited Full time

    A leading motor vehicle retailer in Greater London is looking for a warm and enthusiastic Customer Experience Host. You will be the first point of contact for customers, ensuring a world-class experience by delivering excellent service and maintaining a welcoming showroom. Strong organisational skills and a friendly manner are essential. The role offers...

  • Customer Experience Host

    2 weeks ago

    Greater London, United Kingdom Lookers Motor Group Limited Full time

    Customer Experience Host Lookers Motor Group Limited Permanent Full Time Up to £27,300 per annum Hours: 42 per week (Monday to Friday 08.00 am to 18.00 pm) Job Overview We have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host you will be our customers' first point of contact...

  • British Sign Language Interpreter

    1 week ago

    London, United Kingdom First Class Support Full time

    **First Class Support **provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. Due to continued expansion, we are looking to galvanise our...

  • British Sign Language Interpreter

    1 day ago

    London, United Kingdom First Class Support Full time

    **First Class Support **provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. Due to continued expansion, we are looking to galvanise our...

  • British Sign Language Interpreter

    1 day ago

    London, United Kingdom First Class Support Full time

    **First Class Support **provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. Due to continued expansion, we are looking to galvanise our...