Customer Service Planner
4 days ago
Permanent - Part Time (Job Share - 3 days per week)
We are looking to recruit a Customer Service Planner to join our team in Dartford. This is a perfect opportunity for someone looking for more flexibility. The working pattern is still be confirmed but will either be Monday to Wednesday or Tuesday to Thursday.
About the Role
Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met andno false promises are given.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
**Benefits**:
23 days holiday plus bank holidays, company uniform, pension plan, accident cover, life assurance, company van (work use only) training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeingbenefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include,responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
- Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success._
- MSPS are proud to support the resettlement of armed forces personnel_
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