Senior Representative, Securities Settlements

**Position Summary**

Responsible for transaction processing and manager set-up & connectivity. Provides client service and support to internal and external clients daily, including product knowledge and technical assistance, problem resolution, and account transaction or managed account processing. The following specialties are typically filled by experienced processors: Prime Brokerage Operations: Works with introducing firms to open accounts, review forms and documentation to ensure completion and compliance with regulations; may provide client training. Processes trades and trade settlements (international and domestic). Monitors and resolves discrepancies in established timeframes. Margin Operations: Monitors and analyses client accounts (activities and statements) to ensure accuracy and regulatory compliance. Identifies and resolves client discrepancies and exceptions. Responds to client inquiries and coordinates with the appropriate departments to facilitate resolution. Ensures compliance with internal policies, controls, and procedures. Handles proprietary accounts that are high risk and have high exposure. Must have knowledge of multiple security products. Special Handling: As a subset of global clearing and settlement, handles transactions with high client impact including syndicates, Forex, 144A Exchanges, American Depository Receipts stock, etc. MBS Operations: Monitors and reconciles trading transactions for Mortgage Backed Securities. Understands processing requirements for TBA, pools, etc. Follows rules and regulations for processing trades on a forward basis. Participates in the pool setting class settlement cycles. Needs to understand trade and clearance settlement flows. Managed Account Operations - Works with introducing broker dealers and investment advisors to assist with opening new accounts, process account maintenance/model change requests, as well as, financial transactions. Experienced with portfolio accounting software running macros and analysing data. Mutual Fund/Alternative Investment Order Desk - Responsible for exception processing of orders, monitoring trade corrections and order rejects, handling of trade losses and resolving discrepancies in established timeframes. Respond to client inquiries in a timely manner. Strict adherence to department policies and procedures is critical due to increased risk and exposure to the firm because of trade errors. Series 7 licensed or license to be obtained within the first 12 months. Provides quality client service and support to clients daily, including phone interaction, more complex problem resolution and account transaction processing in a timely manner

**Primary Responsibilities**
- Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex processing of updates to client accounts or company records.
- Executes client requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Identifies, investigates, and resolves problems in client accounts or company records.
- Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
- May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.
- Responsible for the quality and completion of own work.

**Required Skills and Attributes**
- Proven record of accomplishment of delivering excellent client service
- Ability to adapt to change and use initiative to overcome challenges
- Must have intermediate knowledge of Microsoft Office products (specifically Word, Excel, Access, Outlook)
- Understanding of International market settlement required
- Use of SWIFT (Society for Worldwide Interbank Financial Telecommunications) messaging software required
- Ability to reconcile complex movements in cash and stock against local agents

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work w