Business Support Officer

Full-time (37 hours per week Monday to Friday) and part-time (minimum of 25 hours per week) positions available.
Flexible working patterns will be considered.

**_ Want a job that gives you the flexibility you need?_**

**_
Want to work somewhere that you can really make a difference?_**

You’ll bring your excellent organisation and communication skills to support areas across the whole business.
Your transferrable skills of using Microsoft Office and customer service experience will enable you to provide the critical support the business needs.
You’ll be open to learning new things and getting involved in a variety of teams and tasks.

No two days will be the same, one day you could be assisting with planning an event and the next you could be reviewing critical business reports to enable key decision making.

Whatever your role here, you will be enabling the UK government to produce reliable and totally secure communications to protect national security. It doesn’t get much more important than that.

**More About You**

You’ll already have:

- Excellent communication skills, written and verbal.
- Experience in a customer service or public sector role.
- Confidence using Microsoft Office (Word & Excel).
- Experience of working with sensitive information.
- Experience of tracking budgets & expenditure.
- Experience of streamlining processes, ensuring teams work as efficiently as possible.

**Your Personal Skills**

You will be the type of person who:

- Enjoys working in a busy team, supporting each other to achieve goals.
- Likes to work through problems logically, drawing upon your experience to provide appropriate solutions for managed to get the results they need.
- Thrives on change and enjoys working in a busy environment where each day could be different.
- Likes to work on your own initiative, able to plan ahead and manage your workload, adapting to changing demands as they arise.
- Enjoys working with a variety of people and is confident and pro-active in asking for help, support and guidance when needed.

**Putting your skills to use**

Using your diverse range of skills within business support, common responsibilities will include:

- Following procedures and adhering to time scales which enable required day to day activity to be completed.
- Providing diary support, event planning and coordination to the team management.
- Representing the department at such events, activities or meetings across or outside of the organisation.
- Organising and managing the teams working environment to ensure that everyone is able to operate and deliver effectively, dealing with routine matters on the teams behalf.
- Maintaining an awareness of relevant legislation, policy and best practice and be able to communicate these to others.
- Supporting the production of relevant reports for the team, department and business.
- Maintaining team and department documentation and records.
- Providing guidance in response to customer/stakeholder requirements (face to face, in writing or over the phone) in an efficient and effective manner, seeking guidance where answers are not covered by processes or procedures.
- Completing tasks to agreed quality, time and cost objectives, informing managers of progress and communicating risks appropriately.

**What we Offer**

Now that we’ve explained a bit about what you will we be doing, here’s what we can offer you:

- 25 days annual leave, rising to 30 after 5 years’ service.
- 8 Bank Holiday days off in addition to your annual leave.
- 2 ½ additional days leave (set dates through the year).
- Paid overtime or time off in lieu. Your salary is for your contracted hours. If you work more, and sometimes it’s needed, we believe you should be rewarded for that.
- Training. Lots and lots of training. This can be anything from a ½ day internal course to a distant learning degree. If it’s relevant to your career, we will aim to support you.
- Pension. Our Pension scheme is Alpha. It’s very competitive.
- Sports & Social Society. Whether its classic cars or baking, golf or crafting, we have a society for you.
- 3 days paid leave a year to support a registered charity of your choice.
- Free parking.
- Flexible working patterns.
- Free onsite gym, open 24 hours a day.
- Affinity Groups - whether you are disabled, LGBTQ and/or from an ethnic minority. We provide an inclusive environment and support for everyone.

**About HMGCC**

We are HMGCC, the engineering specialists at the heart of the UK’s national security.

We work with the national security community, UK government, academia, private sector partners and international allies to bring engineering ingenuity to the national security mission, creating tools and technologies that drive us ahead and help to protect the nation.

We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many as