Operations Supervisor

3 days ago

Birmingham, United Kingdom National Express Full time

**Join us on the Journey...** We have an exciting opportunity for an **Operations Supervisor**, based at **Yardley Wood Garage**, who will be the face of the company for all driving staff and responsible to supervise and manage the driving team in order to meet service delivery requirements.

**What you'll do...**
- Supervise and manage the driving team on a day to day basis.
- Ensure all drivers are safe and fit to be at work at all times.
- Demonstrate an effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.
- Proactively monitor the on time delivery of all services, using dedicated software and resources.
- Monitor when required, the quality of service delivery and to ensure that appropriate action is taken to rectify any problems.
- Manage the allocation of work to drivers in an efficient manner and working within Company and local agreements, ensuring working time and drivers hours are being adhered to.
- Demonstrate flexibility in line with operational requirements, including undertaking driving duties. To be able to manage any predictable and unpredictable delays in service

**What you'll need...**
- ILM awards Level 2 - Team Leading
- Level 2 NVQ Passenger Transport Operations
- Experience in EU & Domestic Hours, plus competence in relevant systems (Grampian, Ecolane, 365 Response)
- Unrestricted D1 driving licence and Enhanced DBS check
- First Aid, IOSH trained and Fire Warden trained
- Working knowledge of the bus and highway network in the relevant geographical area
- Willingness to work towards ILM 3 - Effective Management

**In return, we offer a wide range of benefits such as...**
- Free travel for you and your partner
- Company pension
- Access to NX Health Bus
- Employee Assistance Programme
- Variety of deals and discounts available through NX online portal

**Things to note...** National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees.

Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy.

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