Operations Administrator

2 weeks ago

StokeonTrent, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

**Position**:
We now have a vacancy in Stoke on Trent for a operational administrator with freight forwarding or logistics experience to join a team handling groupage trailers to various European destinations.

**Main Duties**
- Help to plan Export Groupage trailers.
- Responsible for monthly P&L on designated service(s).
- Develop key service relationships with customers and overseas agents to provide an efficient and effective service.
- Choosing most effective and profitability means of transportation when dealing with several agents in same country
- Quotations for customers, negotiating best possible rate for Simarco and ensuring that exporting trailer is maximised.
- Ensuring appropriate transportation is used for goods to be transported
- To ensure good internal communication between key departments, customer handling, Transport and warehouse.
- Provide completed manifest to warehouse
- Complying with all Exportation Documentation
- Ensuring good Geographic knowledge of the country you are servicing.
- Resolving and managing queries and complaints courteously and efficiently
- Ensuring site and customer objectives are achieved
- Gain a full understanding of our ISO/AEO systems

**Hours**

Monday to Friday

09:00 till 17:30

1 hour lunch break

**Requirements**:
**Key Skills**
- Ability to consolidate cargo in the UK, with a good understanding on how to maximise their trailer payloads desired but not essential
- Ability to demonstrate their skills to load/plan/route trailers for cost effective groupage trailer planning desired but not essential
- Must be able to plan loads and have had experience with using weights/cubes
- Must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route
- Good communication skills and high level of customer service.
- Ability to work as part of a busy team
- Ability to work on own initiative
- Good organisation and ability to work to deadline is essential
- Able to learn new software and master our in house “Azyra System” effectively
- Attention to detail
- Knowledge of Export customs procedures desired but not essential Good European Geographical Knowledge.

**Other information**:
**Compensation & Benefits**
- Salary dependent on experience
- 25 days annual leave 8 bank holidays
- Discount Platform
- Full training and support
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Monthly Pay Day Treat Day

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