Administrative Assistant

**Administrative Assistant / Management Assistant**

**Purpose of the Role**

Reporting to and supporting our Managing Director, providing administration support for the Senior Leadership Team, where directed.

**Role Requirements**
- Booking meeting rooms for colleagues and arranging meeting schedules.
- Manage meeting preparation, including preparing agendas, packs, and distribution of such in readiness.
- Conduct minutes at various high-level meetings such as LOC Committee Meetings, Health & Safety, Site Crisis and SLT strategy meetings.
- Manage the diary of our MD and schedule meetings and appointments.
- Booking travel accommodations and organising itineraries for the SLT, as / when required.
- Issue approved minutes to attendees.
- General business administration tasks including, but not limited to:

- Upkeep of various filing systems
- LOC Committee support
- Process maintenance requests in line with internal processes
- Generating reports.
- Support the supervision of our internal H&S Management System, Riskproof, together with cross-examining the data and reporting of entries.
- Facilitate the meet / greet offering, coordination, and compliance of our external visitors
- Contribute to carrying out the weekly safety fire alarm tests.
- Support with any other project administration across the business as and when required.

All our roles strive by the acronym **GUEST. Giving Unexpected Exceptional Services Today**. **This role underpins the efforts available by your colleagues to maintain GUEST. A successful individual in this position will:

- Ability to undertake a varied workload and work to tight deadlines.
- Have a proven experience of working independently, as part of a team and by following instruction.
- A strong attention to detail, taking pride in the presentation of their work whilst delivering the finer detail where required.
- Be confident in their abilities, allowing them to ask questions and obtain the detail to conduct their workflow to a high standard

Be a people person and natural when working around both colleagues and guests alike. Being able to demonstrate good customer care and communication skills and have a polite, pleasant manner

**A few ‘need to knows’**
- This role is offered as a live out position, with an annual salary of £25,000 pro rata, payable monthly in arrears.
- Shift patterns consist of eight-hour shifts working over five days of our seven-day week.
- Interviews will be held on site and consist of competency-based questions and an informal discussion to get to know about you. Additionally, a site tour may be included so please bring a coat
- All applicants must be eligible to live and work in the UK.
- The role will be situated primarily at our site in Greater Langdale, near Ambleside with the potential for the opportunity for home working once your training has been completed.

**About Us**

Set in the heart of the English Lake District and surrounded by breath-taking scenery the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.

With the hospitality industry being scrutinised for guest experience since COVID has lifted, administration underpins the execution of a large volume of other activities across our site.

**What you will get in return**:

- Employee Assistance Programme: a 24-hour helpline to support you through any of life’s issues or problems
- Free onsite parking
- Free access to the fitness and leisure facilities
- Free meals available, and available in a staff canteen
- Onsite pub and restaurant discounts
- Life Cover up to twice your salary after 6 months in service
- Company Sick Pay after 6 months in service
- Refer a Friend Bonus Scheme for Langdale leisure Limited colleagues
- Online training platform for self-development
- Access to Staff Website; a hub of information of business and colleagues news.
- Uniform provided or a uniform budget offering
- Spa discounts for you and a guest
- Be a guest for the night free of charge Stay in our Langdale hotel, B&B for one night
- Monthly prize draw for staff nominated by guests
- Monthly ‘Langdale Superstar’ prize draw for staff nominated by colleagues
- Monthly prize draw for use of the Brimstone Spa Thermals
- Discounts at Kendal Physio
- Annual Flu Jab Vouchers
- Trade Discount at B&Q
- Staff Events for every occasion; welfare offering, seasonal and much more