Account Director
1 week ago
**UK Account Director - Cloud/ Telecoms**
**£55k to £70k base plus double OTE commission and benefits**
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**Location: Hybrid**
**About the role**
Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for thousands of companies across the UK.
**What you will do**:
- Develop relationships and deliver short, medium and long term business opportunities within the Enterprise account base.
- Work with sales and other internal teams to develop strategic sales and marketing plans to ensure KPIs, NPS and sales targets are being exceeded
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Handle inquiries and requests from customers and address their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Maintain accurate client records, manage contract updates and renewals
- Generate progress reports for clients and senior leaders within the organization
**Your experience will include**:
- Successful Account Management experience in Telecoms/ IT Solutions
- Excellent interpersonal skills with the ability to build and maintain client (decision maker) relationships
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Strong commercial awareness with excellent written and verbal communication skills
- Excellent organizational skills and attention to detail
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