Technical Coordinator
2 weeks ago
Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA:
**Technical Coordinator**:
- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._
We are recruiting a Technical Coordinator to join our team on a full-time, permanent basis based at our Warrington office.
You will report to the Operations Manager.
Main responsibilities will include:
- You'll review Service Requests and related paperwork for accurate descriptions, reviewing estimated hours/costs to ensure they are achievable, review correct asset details, consulting with Operations Manager or Field Supervisor.
- Using our in-house system, Siebel, you'll complete and monitor all the relevant documentation and activity relating the Service Requests
- You’ll update start and completion dates in Siebel based on anticipated delivery of materials, as well as monitoring the delivery of materials, and update team members and goods receipt when not automatically done by the system.
- Ensure the technical planning of the work enables delivery in achieving estimated sales revenue
- Regular review with the Scheduler based on Period Performance Report.
- Participation within the regular WIP meetings and implementation of actions.
- Ensure adherence to company warranty processes ensuring and cost-effective solutions.
- Ensure that all work planning follows our Life Saving Behaviours and customers specific site safety instructions, including written safety documentation.
- Remote support to Field Operatives in relation to the planned work activities.
What we are looking for in you:
- Applicable technical qualification in electrical/mechanical or higher engineering qualification
- Experience working in an engineering field
- Customer-oriented working both with customers and colleagues.
- Safety first attitude with a broad understanding of Health & Safety legislation.
- Understand profit and loss
- Priority-focused
- IT Skills
We offer a great compensation package, annual bonus, pension scheme and life assurance, employee share save scheme, employee discounts and assistance scheme, 25 days annual leave plus bank holidays
- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._
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