Italian Speaking IT Support

2 days ago

Wigan, United Kingdom French Selection UK Full time

FRENCH SELECTION UK **Italian speaking IT Support (24/7 services)** Customer Support, Technical Support, IT support, IT customer service, Troubleshooting, 1st line support, 2nd line support, debugging, Customer Service, Client Support, Help Desk, Service Support, IT, Software, Software Support, Technical Software, Networkenvironment, Outlook, Remote Desktop, IT Engineer, Service Desk, Fluent Italian, Fluent English, 24/7 services, shift rota, 4 days on, 4 days off, shift pattern **Salary: up to £33,000 p.a. depending on IT experiences and shift rota** **Location: Wigan, Greater Manchester** At commutable distance by public transport from Skelmersdale, Wigan or by car from Leigh, Bolton, Bury, Rochdale, Ormskirk, Southport, Preston, Crosby, Bootle, St. Helens, M58, Lancashire, greater Manchester **Ref: 3141IT** ** Experience in Technical or Online Customer Support is required ** ** Full time, permanent role available with immediate start, progression provided ** ** 24/7 services: 4 days on/ 4 days off: working hours 7:00am -7pm / 4 days off / 7pm-7am / 4 days off ** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 3141IT Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. **The Company**: Our client is a well-established Service and IT Network provider **Main Duties**: To provide Customer Service and IT Help Desk Support for international clients to answering 1st line technical support calls and troubleshooting customers Network problems. **The Role**: - Deal with technical related issues with customers over the phone - Guaranty that reported problems are dealt with professionally and in a timely manner - Provide 1st line technical support and problem fixing for end users on all systems - Troubleshooting the problems - Escalate technical issues to the right direction - Provide network support, phone system support - Priorities between tasks to achieve SLA’s - Use the ticketing system to able to prioritise customers’ issues - Fluent in Italian and English (written and spoken) - French language would be e bonus - Previous experiences in Customer Service, Online technical support is required - IT support, 1st or 2nd line help desk support or Technical Help Desk is beneficial - Troubleshooting experiences or background with IT ticketing system or IT related problem-solving skills is advantageous - Interest for IT sector is desirable - Excellent and professional communication skills **SALARY** **up to £28,000 p.a. Depending on IT experiences + £5000 shift allowance** French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

  • Italian Speaking IT Support Agent

    2 weeks ago

    Wigan, United Kingdom Search Consultancy Full time

    **Italian Speaking IT Support Agent** - **Location**:Wigan - **Salary**:Up to £34,000 - **Contract**: Full time, Permanent - **Hours**:4-on-4-off rotation pattern, working 7am to 7pm and rotation 7pm to 7am My client based in Wigan is looking to recruit an Italian Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a...

  • Italian Speaking 1st Line Technical Support

    6 days ago

    Wigan, United Kingdom Search Consultancy Full time

    **Italian Speaking 1st Line Technical Support** - **Location**:Wigan - **Salary**:Up to £33,000 - **Contract**: Full time, Permanent - **Hours**:4-on-4-off rotation pattern, working 7am to 7pm and rotation 7pm to 7am My client based in Wigan is looking to recruit an Italian Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main...

  • German speaking Customer Service Advisor

    6 days ago

    Wigan, United Kingdom French Selection Full time

    FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to £29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine...

  • German Speaking Customer Service Advisor

    2 weeks ago

    Wigan, United Kingdom Search Consultancy Full time

    **German Speaking Customer Service Advisor** - **Location**:Wigan - **Salary**: Up to £28,000 - **Working hours**:Monday - Friday, 9am - 5pm - **Contract**:Permanent, Full time The basic salary for the role is up to £24,000 dependant on experience with an additional £4000 guaranteed shift allowance. **The main duties of the German Speaking Customer...

  • Senior Support Technician

    1 week ago

    Wigan, United Kingdom abtec Managed IT Full time

    Job DescriptionAre you the Azure expert your team turns to when things get complicated?We're looking for a Level 3 Senior Support Engineer who doesn't just know the buzzwords – you genuinely understand Azure infrastructure, networking fundamentals, and enterprise Microsoft environments inside and out.Why This Role Is DifferentThis isn't your typical "stuck...

  • Senior Support Technician

    2 weeks ago

    Wigan, United Kingdom abtec Managed IT Full time

    Are you the Azure expert your team turns to when things get complicated?We're looking for a Level 3 Senior Support Engineer who doesn't just know the buzzwords – you genuinely understand Azure infrastructure, networking fundamentals, and enterprise Microsoft environments inside and out.Why This Role Is DifferentThis isn't your typical "stuck on support...

  • Senior Support Technician

    2 weeks ago

    Wigan, United Kingdom abtec Managed IT Full time

    Are you the Azure expert your team turns to when things get complicated? We're looking for a Level 3 Senior Support Engineer who doesn't just know the buzzwords – you genuinely understand Azure infrastructure, networking fundamentals, and enterprise Microsoft environments inside and out. Why This Role Is Different This isn't your typical "stuck on support...

  • Senior Support Technician

    2 weeks ago

    Wigan, United Kingdom abtec Managed IT Full time

    Are you the Azure expert your team turns to when things get complicated?We're looking for a Level 3 Senior Support Engineer who doesn't just know the buzzwords – you genuinely understand Azure infrastructure, networking fundamentals, and enterprise Microsoft environments inside and out.Why This Role Is DifferentThis isn't your typical "stuck on support...

  • Senior Support Technician

    1 week ago

    Wigan, United Kingdom abtec Managed IT Full time

    Are you the Azure expert your team turns to when things get complicated? We're looking for a Level 3 Senior Support Engineer who doesn't just know the buzzwords – you genuinely understand Azure infrastructure, networking fundamentals, and enterprise Microsoft environments inside and out. Why This Role Is Different This isn't your typical "stuck on support...

  • Senior Information Technology Support Engineer

    2 days ago

    Wigan, Wigan, United Kingdom abtec Managed IT Full time

    Be the technical expert everyone relies on. No firefighting. Just proper, interesting work.abtec is looking for a Level 3 Senior Engineer who'll be the technical backbone of our service delivery.Not the person fixing printer issues (we have great people for that).The person who solves the complex stuff, designs the solutions, and makes everyone else...