Reports Administrator

**REPORTS ADMINISTRATOR (REPORTS PRODUCTION SPECIALIST)**

A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life changing injuries and supporting the legal and insurance industry to care for clients.

As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people's lives.

**THE PURPOSE OF THE ROLE**

The reports administrator role sits within our Daventry based company; Bush & Co. Bush & Co is the largest and fastest growing provider of expert witness medico-legal reports, immediate needs assessments and case management services in the UK. For over 30 years we have provided a service to injured people, to solicitors and to insurance companies. We specialise in catastrophic and serious injury cases and act on referral from the injured person or by instruction from the Claimant or Defendant representative.

Our reports production specialists are responsible for the accurate proof reading and formatting of our expert witness and immediate needs assessment reports, ensuring that ideas are expressed clearly and logically and form a coherent and meaningful whole. Attention to detail is essential for the successful management of a fluid workload, and successful delivery of a high standard of service to both internal and external customers.

You will be required to work some of the time in our Daventry office, working from home is flexible.

**WHAT YOU WILL BE DOING**

Proof reading reports in fine detail to detect errors in spelling, punctuation, grammar, and general coherency
Formatting reports to company standard and preparing associated letters and other supporting documentation on Microsoft Word, using the standard Bush & Co templates
Calculating costs of recommendations made within reports
Ensuring that all documentation is processed in an efficient and timely manner
Ensuring that reports and other documentation are checked for clinical accuracy and legal compliance via the Quality Assurance team before forwarding on to solicitors
Ensuring that electronic copies of all documentation are maintained and stored on the company database and any other data drives where applicable
Processing incoming documentation relating to joint statements for both internal and external customers
Maintaining regular filing and saving onto the Matter Sphere database as required, thus maintaining the integrity of the information held within
Providing regular progress updates of workloads to the Team Leader/nominated allocator, including liaison with internal and external clients as appropriate
Prompt communication to the team leader of any factors which are likely to affect the successful completion of allocated work within the agreed timescale
Other duties commensurate with your role and the smooth running of your team and the company as a whole, according to business needs, including handling inbound calls to the main switchboard

**SKILLS AND EXPERIENCE REQUIRED**

Educated to minimum 'A' level or equivalent in English language
Educated to minimum 'C' grade GCSE standard or equivalent in Maths
Intermediate/Advanced Word skills
Basic Excel skills
Good level of general computing literacy
Reliability and good timekeeping
Strong customer service skills
Problem solving skills

**PERSONAL ATTRIBUTES**

Attention to detail
Effective personal organisation
Methodical approach
Ability to work under pressure
Ability to take ownership and responsibility for own actions
Willingness to learn and expand role
Good team player
Ability to act pro-actively
Discretion and confidentiality
Conscientious
Curious to challenge the status quo
Unified in working together for the same goals and vision
Driven to achieve, succeed and progress
Passionate about our customers, our business and personal performance

Location: Hybrid/Daventry
Contract Type: Permanent
Hours: Full Time, 35 hours per week

**Salary**: £19,500
Benefits: We offer 23 days holiday, contributory pension and contributory healthcare. Most importantly, we have a culture that emulates kindness and inclusivity.

We look forward to hearing from you

You may also have experience in the following: Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Office Assistant, EA, Executive Assistant, etc.

Ref 134 081