Head of Mechanical and Electrical

**About Us**:
**THE EXTRAORDINARY STORY OF SERENA’S VISION**

Regeneration, Economy and Planning in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision **here**.

**The Role**:
As the Head of Mechanical & Electrical Services, you too can make a powerful contribution. Our Property Maintenance Services are high profile and vital to keeping and enhancing the Council’s reputation. You will drive Westminster’s strategic ambitions to ensure that homes are safe, economic to run, all while seizing opportunities to deliver greater environmental sustainability.

Strategic leadership is integral to this role. You will lead on delivering service excellence in strategic and operational maintenance and capital replacement work. Crucially, you’ll collaborate to ensure that all activities align with the Council’s overall objectives and vision, while maintaining statutory compliance.

As the Head of Mechanical & Electrical Services, you will lead and develop a multidisciplinary technical team of around 30. We would like for this team to have a proactive, professional, high-performance culture, brought together by shared values, accountability, and a determination to strive for the best. You will share your technical expertise and continue to develop your own. Furthermore, you will take a hands-on approach to developing health and safety, so that the team feels empowered to deliver services and solutions within the appropriate safety frameworks. Leading by example, you will demonstrate the Council’s values, with a commitment to building a highly effective service for our residents.

Outside of your immediate team, you will be outstanding at fostering partnerships across the Housing portfolio. You will champion the benefits of proactive and effective communication with residents, engaging them in decisions that could impact their homes and quality of life, and encouraging your team to do the same.

Financial management is key. You’ll ensure your team’s spending is efficient, evidence-based, and delivers value for both tenants and leaseholders. This includes rigorous budget oversight and aligning expenditure with technical specifications for all works and improvements.

To the technical aspect of this role, you’ll bring in-depth knowledge and experience to maintain communal plant and systems effectively. Your expertise on district heating systems will drive the short and longer-term plans for the Council’s own network, the Pimlico District Heating Undertaking (PDHU). Plus, you’ll take responsibility for effective management of all M&E workstreams across a substantial property portfolio covering 21,000 properties of mixed tenure 55/45% split between tenant and leaseholders. Additionally, you’ll lead efforts to ensure safety on estates with ageing systems and be a key decision-maker in planning their replacement or refurbishment.

At Westminster, you’ll find employees feel safe, secure, and comfortable being able to show up as their whole selves. Your work will make a meaningful impact to the lives of our residents.

Please refer to the **Job Description** for more information.

**About You**:
You have substantial experience and knowledge of procurement and supplier relationship management. This is complemented by your experience in managing the refurbishment, repair, and maintenance of all types of building services supporting social housing stock. You have successfully overseen building services to ensure full compliance with statutory and regulatory frameworks, and have managed large, complex contracts for the installation, repair, and maintenance of a comprehensive range of building services.

As a team leader, you are committed to equality and diversity. You strive to empower team members by creating a positive, organised culture. This will be evidenced by a strong background in leading multidisciplinary technical teams and developing services that continuously evolve and improve.

Importantly, you are resident driven. You understand that resident needs will support the delivery of the business strategy, and you will implement these, where appropriate. Innovation is key to your way of thinking, and you are willing to look beyond local government to find solutions to challenges.

We would like you to bring a background in engineering, building services or a similar t