Recpetionist/clinic Coordinator

7 days ago

Sheffield, United Kingdom RE Skin limited Full time

**Overview**
Are you an organised, friendly, and professional individual with a passion for the beauty or aesthetics industry? We're looking for a confident and customer-focused receptionist/clinic coordinator to be the face and heartbeat of our busy skin clinic.

We are a results-driven skin clinic dedicated to helping our clients achieve healthy, glowing skin while restoring their confidence. With a strong focus on education, client care, and excellence in service, we offer a supportive, experienced team environment where every member plays an essential role in delivering an exceptional client experience.

**The Role**

As the receptionist/clinic coordinator you will be the first point of contact for our clients. You'll ensure the clinic runs smoothly day to day, while delivering a warm, professional and efficient experience from the moment a client walks through our doors.

You will be responsible for:

- Greeting clients and creating a welcoming environment
- Managing the appointment diary and clinic schedule using booking software
- Taking payments and managing retail sales
- Assisting with day-to-day coordination of clinic operations
- Supporting practitioners with treatment room readiness and administrative tasks
- Ensuring reception and retail areas are clean, organised, and well-stocked
- Helping to drive client retention and loyalty through excellent service

**Key Attributes and Skills**

Excellent customer service skills and a warm, professional demeanour
- Exceptional communication and interpersonal skills
- Highly organised with strong attention to detail
- Ability to multi-task and remain calm under pressure
- Comfortable working both independently and as part of a close-knit team
- Tech-savvy and comfortable using clinic software and Microsoft Excel
- Passion for skincare, wellness, and aesthetic treatments

**Preferred Experience**
- Prior experience working in a skin clinic, spa, aesthetic or beauty setting
- Experience using booking/clinic management software (e.g., Timely, Phorest)
- Background in marketing or social media coordination is highly desirable
- Understanding of cosmeceutical skincare brands and basic skin knowledge is a plus

**What We Offer**

- Work within an experienced, passionate, and supportive team
- Generous staff discounts on treatments and retail products
- Ongoing training and development opportunities
- Competitive pay rates based on performance
- A professional and positive environment where your contribution is truly valued
- Opportunity to grow with the business

**Schedule**

Mondays, Fridays, Saturdays
- If you’re enthusiastic about skin health, love working with people, and have the skills to keep a clinic running smoothly, we’d love to hear from you

**Job Type**: Part-time

Pay: From £12.31 per hour

Expected hours: 19.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking

Work Location: In person

Reference ID: Skin Clinic receptionist

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