Office Administrator

2 weeks ago

Thame, United Kingdom Simply Construction Group Full time

**Simply Construction Group - Office Administrator**

The Simply Construction Group is a home extension, loft and basement conversion specialist founded and managed by husband and wife team Robert and Helen Wood. It is comprised of three separate brands - _Simply Extend_ which specialises in kitchen extensions; _Simply Loft_ for loft conversions and more recently added to the group _Simply Basement_ for basement conversions. Being a family run business, Robert and Helen offer a personal touch and understanding of how many London families and couples want to expand their homes. More recently the group have expanded into Birmingham and the West Midlands offering loft conversions and extensions.

The journey began in 2008 when Robert left his full time career in project management of railway and underground construction in London to set up the Simply Extend and Simply Loft firms. It started with a vision of creating a domestic building company that would focus on delivering home improvement in a simple and clearly structured way with a strong focus on customer care. Fixed prices, all in one design and build packages as well as project management and client based systems for tracking progress are all central to the way things are run at Simply.

The group has expanded over the years and now runs anywhere up to 300 projects across London and the Midlands in a year.

**Role Description**

**This role reports into our Directors**:

- Calling our builders regularly, asking them for updates on when projects are starting or finishing and updating the dashboard software / App.
- Calling our builders and checking they are correctly using the dashboard / app software to input extra costs and payments received.
- Helping our builders use our dashboard software / App with constant training and reminding.
- Calling clients and talking them through how to use the dashboard software and app.
- Recording any issues the client may mention and passing onto our customer service team to deal with.
- Helping with any office administration including starter packs, mailings, brochures and any support needed to the Customer Service and Marketing teams as well as the Managing Director.

**Experience**
- Excellent computer literacy. Ideal if experienced using macs.
- Experience with Microsoft packages.
- Quick learner.
- Confident at talking and building relationships with clients and contractors.
- Ability to deal with builders where English is generally a second language.
- Patient with excellent communication skills.
- Well organised, with good attention to detail.
- Must be a good team player and have the ability to influence people working at all levels of the organisation.

**Remuneration & Hours Of Work**
- Full time - Monday to Friday
- £19K+ per annum dependent on experience
- Pension scheme

**Salary**: From £19,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thame, OX9 3DS: reliably commute or plan to relocate before starting work (preferred)

Reference ID: Office Administrator

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