Business Account Management Apprentice

3 days ago

Portsmouth, United Kingdom PETA Ltd. Full time

All Locations- Portsmouth- All Departments- Business Apprenticeship- Advertising Salary- £14,000 - Monday-Thursday 08:00-16:30, Friday 08:00-15:30 (39 hours per week)- Vacancy Type- PermanentAre you great at attention to detail, reliable and willing to learn? Do you have an interest in the manufacturing industry and see yourself progressing in a customer service environment? Look no further than the Business Account Management Apprentice position at Harwin Plc.

PETA Ltd are proud to be working Harwin Plc. They have been successfully providing apprenticeship opportunities for 20 years. Our trainees are a vital part of our workforce and many have had long and rewarding careers with the Company.

**Training to be provided**:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

**About the role**:
The Business Account Management Apprentice will be responsible for the following duties:

- Responding to telephone enquiries from the customers.
- Analysing customer buying trends, using information developed by the team to forecast orders and report to customer service Team Leader.
- Identifying and reporting large sales opportunities that may require additional support to secure business.
- Ensuring accurate order loading within ERP system.
- Liaising with the customer service team leader regarding pricing.
- Discussing order progress with customers, logging all liaison.

**What are the career prospects at Harwin Plc?**
- The career opportunities at Harwin are very varied. As we are an extremely dynamic organisation our roles change and develop frequently. We invest heavily in the training and development of staff in all areas of the business. We have a high staff retention rate and seek to give our employees as much opportunity as possible to achieve their career ambitions. 70% of the apprentices from the last 20 years are still with the business today in very key roles such as:

- Account Manager
- Head of Research and Development
- New Product Initiative Manager
- Product / Machine Designers

**Essential skills**:
It is essential that the Business Account Management Apprentice has the following skills and personal qualities:

- Ability to communicate clearly and professionally
- Proficient in the use of Microsoft office suite
- Great attention to detail and accuracy
- Pro-active nature
- English and maths GCSE (Grade C/4 or above) or equivalent

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