Customer Experience Team Leader

3 days ago


Milton Keynes, United Kingdom 1st Choice Rec Full time

**Our Milton Keynes based client is looking for a Customer Experience Team Leader to join them on a full time, permanent basis.**

**Position**:Customer Experience Team Leader

**Hours**:Monday to Friday, 9am to 5.30pm

**Salary**:£30,000 - £35,000

**The job will involve**
- Managing the day-to-day workload of your team.
- Side by side phone coaching sessions with your team, identifying key strengths and areas for improvement with a view to drive consistently high value with
- Delivering key operational messages back to your team
- Motivate the team to achieve productivity.
- Delivering team meetings to help your team achieve their objectives.
- Regularly carrying out personal development meetings with your team to help unlock their potential and help them develop.

**The Person will**
- Will have experience in a similar role managing a team.
- Be confident, engaging and have the ability to build rapport with great listening skills.
- Be highly organised and able to balance a challenging workload.
- Be passionate about your team, have high expectations of great performance and building strong relationships.
- Be a logical thinker, solving problems quickly for customers.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.


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