Team Leader
1 week ago
EAC are currently recruiting for three additional team leaders on a permanent basis for a well-known, progressive Hotel chain that has gone from strength to strength over the past couple months based in Milton Keynes
**Milton Keynes**
1 x Team leader (day shifts) 7am-3pm or 3pm till 11pm - 40 hours per week - £20,000 - £21,0000
1 x Team leader (day shifts) 7am-3pm or 3pm till 11pm - 32hrs per week - £17,000 - £18,000
**Job Title**
Team Leaders (Customer Service)
**Duties for the Team leader**
- The Team leader must always provide strong customer service to guests, checking in/out, answering the phones etc.
- Work alongside team members when hosting breakfast, lunch & dinner and serving guests at the bar.
- Work proactively and effectively to ensure deadlines are met with higher management.
- Ensure hygiene is at the forefront of your mind by maintaining the hotels cleanliness to a high standard.
- Follow the 'service recovery’ principles when managing complaints effectively.
- In depth knowledge on services and products available in the hotel.
- Provide guests with good local knowledge when needed.
- Ensure you are maintaining compliance standards
The Ideal Team Leader
- Looking for a proactive individual with a can-do attitude.
- Experience within Hospitality and Retail is desired but not a must
- Strong professional communication skills
- Reliable and loyal individual.
- Can work well within a team as well as individually.
**Location**
Milton Keynes
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