People & Culture Officer

St Helena are looking for a People & Culture Officer to join their friendly and welcoming team, providing a comprehensive, efficient and effective throughout St Helena and to outside agencies, managers and employees by providing a proactive support service advice on a full range of HR issues..

Within the role you will develop a wider understanding of the full P&C function and the legal responsibilities in relation to employment in the hospice sector.

You will investigate issues arising from disciplinary and grievance, reporting on findings and making recommendations as appropriate.

Duties include

To provide guidance and support on queries in relation to their employment, including pay and conditions of service.

To cover the admin officer in periods of absence.

To ensure accuracy of information when inputting into the HRIS System, including producing reports from these systems as required.

Planning and co-ordination of complex activities and programmes such as grievance and disciplinary hearings, induction programmes, responding pro-actively to changes as they occur to ensure the smooth running of the processes.

To provide confidential support and advice throughout the disciplinary and grievance process and act as the investigating officer at disciplinary and grievance hearings through presentation of complex information, confirming the outcome of hearings verbally and in writing, compiling investigation reports and policies and advise and assist line managers in the investigation and action resulting from disciplinary matters including formalising allegations, confirming outcome of hearings and ensuring reviews of warnings are carried out.

Take formal minutes at disciplinary and grievance meetings as necessary.To use own judgement and knowledge to provide advice to line managers on different kinds of contracts of employment e.g. fixed term contracts annualised hour’s contracts, bank contracts - ensuring that managers have all the relevant information to make decisions. Where issues are complex, to refer to the relevant P&C Business Partner

Advise managers, where judgements have to be made, in dealing with complex HR matters, such as disciplinary, capability/performance, sickness/absence and grievance issues as appropriate, including preparation for and presentation of appeals. Deal with procedures in a timely manner. Where issues are complex, to refer to the relevant P&C Business Partner.

To advise staff on their maternity, paternity and adoption rights - as well as rights under other P&C policies, including flexible working and develop and monitor systems to deal with these.

Provide advice and support for organisational change, including liaison and negotiation with employees. This can include disputed and confrontational issues where influencing and motivation skills will be required.To write, document and continually develop P&C related procedures to ensure consistency and continuity of their implementation, both within the P&C team and across relevant functions as required.

To collate data as and when required in order for the Associate Director of People & Culture and People & Culture Business Partners to evaluate and comment on. Statistics such as gender pay gap reporting, staff turnover and sickness absence.

Ensure professional registration is maintained for relevant staff, in accordance with internal procedures and escalate exceptions immediately to the Senior People & Culture Business Partner, to ensure this remains 100% compliant.

Under the supervision of the Associate Director of People & Culture and Senior Business Partner, assist in the management of systems and paper records as required to provide information for Care Quality Commission.

To ensure that manual and computerised data is managed within the requirements of the Data Protection Act.

St Helena Hospices’ core values and behaviours will be embedded in our recruitment, our training and development review and our decision making process.

St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams. We are an ambitious organisation determined to make a difference to local people across north Essex who face incurable illness and bereavement. That means working with us is a demanding but hugely fulfilling experience.

In return we offer;
- A competitive salary
- Group Pension Plan
- At Least 27 days Annual Leave, plus statutory Bank Holidays
- Occupation Sick Pay after 6 months of service
- Employee Assistance and Wellbeing support
- Free on-site parking
- Blue Light Card eligibility

Pay: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 20/02/2025