Assessment & Reviewing Officer - Family Wellbeing

**JOB TITLE**: Assessment & Reviewing Officer

**EMPLOYMENT STATUS**: Permanent

**RESPONSIBLE TO**:Coordinator for Family Wellbeing Service

**SALARY**:£12.00 p/h

**HOURS**:16 Hours per week (10am-2pm, Mon/Tue/Thur & Fri)

**WHERE**:Head Office (B32 3BZ) with outreach across Birmingham

**Knowledge/**

**Experience and Skills**

**Desirable**
- Previous experience of working in a social care setting or similar e.g. health or education settings.
- Have a sound understanding of person-centered assessment and planning tools.

**Essential**
- Must have basic administrative skills and be able to:

- Follow administrative procedures.
- Demonstrate good written skills and be able to complete coherent reports.
- Strong Use of Microsoft 365 and Database Systems
- Must be able to demonstrate understanding of working with diverse communities.
- Must have organising skills and be able to:

- Plan and prioritise work.
- Attend and contribute at meetings and groups.
- Facilitate discussion at meetings and groups.
- Must be able to demonstrate capacity to deal with a range of people in local communities and across levels of public services, and to work with discretion, integrity and with complete confidentiality.
- Must be able to work in dynamic and changing circumstances.
- Must be able to get on with people, and to work independently as well as in a team.
- Be able to demonstrate knowledge and understanding of the issues faced by disabled people and their family carers.
- Be experienced in the provision of Information, Advice & Guidance

**People & Contacts**

**Essential**
- Ability to act diplomatically and to use a range of communication skills to work sensitively with citizens, their families and staff from other agencies.
- Ability to work reliably and responsibly as a member of a team with internal and external colleagues to achieve service outcomes.

**Job Impact**

**Essential**
- Determination to seek to improve quality of performance.
- Ability to deliver support to individuals from diverse communities.
- Ability to demonstrate personal values in line with organisational Mission Statement inc. Vison, Mission & Three Core Offers.

**Creativity & Innovation**

**Essential**
- Ability to provide consistent information to support management.
- Ability to plan, organise and manage activities in a logical and consistent manner, using appropriate information systems and tools e.g. work schedules and charts.

**Independence & Judgement**

**Essential**
- Ability to work independently and use initiative.
- Ability to recognise boundaries.
- Ability to accept responsibility for meeting service users’ needs, demonstrating flexibility and pride in delivering work of the highest quality, working to deadlines and under pressure.
- **Other Requirements**

**All staff employed by Midland Mencap will**:

- Recognise their duty of care to all work-related citizens and the wider public.
- Agree with the organisation’s values and ensure that they are always complied with.
- Demonstrate understanding and belief in Midland Mencap’s values.
- To always uphold the principals of safeguarding.
- Have enhanced level clearance from DBS.
- Be available for occasional evenings and weekend work.
- Full UK Drivers Licence.

**Who** We Look for?

Are you a **warm**, **personable**, and highly **motivated** individual who can empower the people you support?

Do you have **passion** for what you do, are a strong **communicator** and have good **problem-solving** skills?

The Assessment & Reviewing Officer will work alongside an experienced and established team in Birmingham. We place a high value upon **integrity**, **ethical standards,** and a commitment to **excellence**.

If you have experience working with unpaid carers and families with children, young people, or adults with illness or disabilities, that’s a bonus. But don’t be put off if not. We value transferable **skills** from other sectors and provide comprehensive training to all our staff.

**What** does an Assessment & Reviewing Officer do?

Midland Mencap is looking to appoint an Assessment & Reviewing Officer who will work alongside colleagues in our Family Wellbeing Service, to turn our vision and mission into a reality.

Identifying and supporting families, or people who provide unpaid care, to people with disabilities and illnesses, they will need to work with a wide range of partners and stakeholders, both internally and externally, to assess and review the wellbeing of unpaid carers, by conducting Statutory Carers Assessments & Wellbeing Assessments, along with the provision of quality information, advice and guidance, which identifies a wide range of engaging outcomes, leading to improved wellbeing.

They will be experienced with engaging with our cities rich cultural diversity and identifying individual and community asset-based strengths.

Our Assessment & Reviewing Officer will work within a rota system, to ensure we are able to meet the demands of a busy s