Customer Service Advisor

1 week ago


Melton Mowbray, United Kingdom PAYMENT ASSIST LTD Full time

We are currently recruiting for a Customer Service Advisor to join our growing team in Melton Mowbray on a permanent basis.

Monday - Friday

Between 8am & 6pm (40 hours per week)

Opportunity to work Saturdays at overtime rate

Salary is between 20k to 22.5k

Christmas Bonuses given

21 days holiday increasing to 25 dependent on service

Extra days holiday given over Christmas

Health care Plan

Free Parking

Company Pension

Yearly pay rises offered

Opportunities to progress with the company

Duties will include:

- Taking inbound calls.
- Input customer related data accurately and efficiently
- Maintaining and updating back office programs

Experience/Skills required
- Exceptional telephone and customer service skills
- Adaptable and proactive approach to work
- Takes ownership and provides solutions
- Confident communicator - written and verbal
- Good attention to detail & data accuracy
- Team Player
- Flexible and adaptable to meet business needs
- Experience with Excel

If you feel that you have the skills and experience for this role please apply.

**Salary**: £20,000.00-£22,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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