Employee Relations

Salary
- **£27,694 up to £34,617 (Depending on experince)**
- Location
- **Chelmsford, Essex**

**About the role**

**Employee Relations Advisor**

**Working Hours - **Full time 37 hours per week (We’re open to discussing flexible working)

**Permanent**

**Salary **up to £34,000 depending on experience

**Location** Pity Me, Durham / Hybrid working /Chelmsford, Essex

**About the role**

Are you an experienced employee relations advisor seeking a new role?

We have an exciting opportunity to join our employee relations function supporting our managers with the effective management of Employee Relations cases.

You will provide coaching and guidance to Managers with queries or cases being managed under our ER policies and procedures. This means you will use your knowledge of our employee handbook to support effective resolution.

You will manage your own individual caseload, with supervision from an ER Specialist where required.

You will work alongside ER Specialists to support more complex cases to resolution and will contribute to the creation and maintenance of a suite of template documentation to support our ER processes.

Data will drive the decisions you make, identifying learning and development opportunities for Managers and the people function. You will contribute to shared learnings and best practice across the ER function to drive consistency and continuous improvement. This means you will support our culture of continuous improvement, identifying processes to enhance the efficiency of case management.

In the event of complex cases, you will escalate to our Employee Relations Manager for additional guidance.

**About you**

If you have a passion for people, then we want to hear from you.

You will demonstrate a willingness for continuous learning, maintaining up to date ER and Employment law knowledge. This is coupled with innovative thinking to support our continuous improvement mindset.

You will have experience communicating with people at various levels of seniority. This includes communicating specialist terms into simple, easy to understand terminology.

You will have experience building trusting relationships with key stakeholders, such as trade unions and employee reps, to support key negotiations and case resolution.

You may have experience working within a regulated environment; however, this isn’t essential as appropriate support will be provided to ensure you have the industry knowledge you require to excel.
- Please note this role may require a DBS to be completed prior to employment_

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

**About us**

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

**NWG at a glance**:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

**Our benefits**

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.

Benefits to include, here’s just a few of them:

- Enhanced maternity pay
- Enhanced annual leave with additional special leave for Christmas Eve and New Year’s Eve
- Company pension scheme
- Digital GP
- Award winning wellbeing website
- Employee Assistance Programme
- Life assurance
- Qualification loans
- Professional subscription
- Buy and sell annual leave
- Discounts and cashback offers

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our custo