E-commerce Executive

**About Us**

At TJ Hughes, we are committed to delivering exceptional value and quality to our customers. Since 1912, we have built a trusted reputation for offering designer brands and high-quality products at unbeatable prices. While staying true to our heritage, we have evolved to meet the changing retail landscape, combining our successful high street presence with a rapidly growing digital platform.

Our transformation into a thriving e-commerce retailer has created exciting opportunities across multiple online platforms. As we continue to expand, our dedicated teams in buying, logistics, and finance play a crucial role in driving our success.

At TJs, we invest in our people. We provide comprehensive training and development, ensuring our teams excel in product selection, merchandising accuracy, and exceptional customer service—from order placement to doorstep delivery. Our expert buyers travel the world to source essential, innovative, and inspiring products, maintaining our commitment to quality and affordability.

We are looking for talented, driven individuals who are passionate about e-commerce and eager to be part of our journey. If you thrive in a dynamic retail environment and want to contribute to our continued success, we would love to welcome you to our team.

**Role Overview**:
As an E-Commerce Executive, you will play a key role in driving the performance and growth of the TJ Hughes E-Commerce platform. Your primary responsibilities will include planning, selecting, and sourcing a diverse range of products to sell online while collaborating with suppliers to negotiate the best deals and manage stock levels effectively.

Beyond buying and merchandising, you will be responsible for optimizing the online shopping experience, ensuring high-quality product content, and implementing digital merchandising strategies to maximize customer engagement and sales. Additionally, you will develop and execute promotional strategies to boost online performance.

Success in this role requires strong analytical skills, a sharp eye for emerging trends, and the ability to make strategic buying decisions that align with business objectives. If you thrive in a fast-paced e-commerce environment and have a passion for online retail, this role offers an exciting opportunity to make a significant impact.

**Key Responsibilities**:

- Analyse consumer buying patterns and predict future trends to optimize online sales.
- Regularly review key performance indicators, including sales and discount levels.
- Manage stock levels, ensuring fast-selling lines are well-stocked while minimizing slow-selling products.
- React to shifts in demand to ensure continued supply of popular products.
- Negotiate best drop-shipping rates and supplier contracts for exclusive online deals.
- Maintain and develop relationships with existing suppliers while sourcing new suppliers for future product lines.
- Monitor and review product content best practices and competitor strategies to drive continuous improvement.
- Set up and test new promotions to enhance customer engagement
- Participate in promotional activities to maximize product visibility and sell-through rates.
- Analyse customer reviews and implement changes to improve the customer journey.
- Collaborate with Buying Directors, Buyers, and the team to manage and update the e-commerce marketing strategy.
- Monitor competitor pricing and strategies to ensure TJ Hughes remains competitive in the online marketplace.
- Manage the end-to-end onboarding of new products, ensuring accurate descriptions, pricing, and availability.
- Previous experience in buying, merchandising, or e-commerce retail.
- Strong negotiation skills with the ability to secure the best deals.
- Solid understanding of digital merchandising principles and consumer buying behaviour.
- Analytical mindset with a data-driven approach to decision-making.
- Excellent communication and stakeholder management skills.
- Ability to work independently and make strategic purchasing decisions.
- Experience in sourcing exclusive product lines and managing supplier relationships.
- Understanding of digital marketing concepts, including PPC, SEO, and social media advertising.
- A proactive attitude with a drive for innovation and sales growth.

**What We Offer**
- Competitive salary and benefits package.
- Opportunity to play a key role in the growth of our e-commerce platform.
- Work in a dynamic and fast-paced retail environment.
- Career progression opportunities within a growing business.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£33,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- E-commerce: 2 years (preferred)

Work Location: In person