Account Coordinator

**JLL empowers you to shape a brighter way**.

**Account Coordinator**:
The Account Coordinator role at JLL is crucial for supporting our clients' portfolios by ensuring accurate and up-to-date data and operational management. You will collaborate closely with Account Leadership to maintain operational integrity and data for our clients. This position requires attention to detail, analytical thinking, exceptional organizational skills, and the ability to work efficiently in a fast-paced environment to support ongoing account operations.

**Key Responsibilities**:

- Performance: Support reporting and presentation development. Coordinate team meetings, support meetings, and quarterly performance reviews. Administer and document annual Key Performance Measurement, MSA, SLA results. Monitor and report cost savings and value-added contributions. Review and compare regional metrics against account-wide metrics to ensure goals are met.
- Strategy: Contribute to global and regional planning and portfolio strategy development. Provide input and justification for annual operating plan targets.
- Communications: Assist clients in understanding corporate initiatives and collaborate with account leadership and other teams to communicate effectively. Provide scheduled and organized account communications.
- Reporting: Generate regular reports, both standard and ad-hoc, to meet internal and client-specific needs. Analyse data and present findings clearly.
- Data Records: Maintain accurate and comprehensive data records for assigned accounts in compliance with guidelines.
- Data Analysis: Regularly review and analyse data, identifying discrepancies, trends, and issues. Collaborate with stakeholders to resolve discrepancies and propose process improvements.
- Process Improvement and Best Practice: Develop best practices, streamline data management processes, and implement process improvements. Collaborate with cross-functional teams to enhance efficiency and ensure data integrity.
- Compliance: Adhere to data protection, privacy, and security regulations. Maintain confidentiality and uphold JLL's data governance policies.
- Relationship Management: Build strong relationships with stakeholders. Collaborate closely with clients, JLL teams, and other stakeholders to understand data needs, provide support, and ensure data accuracy throughout account lifecycle.
- Training and Documentation: Develop training materials and provide guidance on best practices and account-specific requirements. Maintain accurate documentation of processes and procedures.
- Operational Support: Assist with program management, administrative tasks, office support, and technology management. Perform additional duties as requested.

**Requirements**:

- 4+ years of experience in data management or analysis.
- Excellent verbal and written communication skills.
- Strong organizational and self-management skills.
- Advance proficiency in Microsoft Office Suite, especially Word, Excel, PowerPoint, and data analysis tools.
- Strong problem-solving and decision-making abilities. Ability to manage multiple priorities and work independently or in a team.
- Attention to detail and analytical skills.
- Familiarity with data protection and privacy regulations.
- Understanding of commercial real estate financial and operational data is a plus.

**Account Coordinator**

Position Overview: As an Account Coordinator at JLL, you will play a critical role in supporting our client's portfolio by ensuring accurate and up-to-date data and operational management. You will collaborate closely with the Account Leadership to maintain the integrity of operations and data for our clients. This position requires attention to detail, an analytical mindset, exceptional organizational skills, and the ability to work effectively in a fast-paced environment to support on-going account operations.

**Key Responsibilities**:

- **Performance**: Provide reporting and presentation support and development. Coordination of agenda development and content for team meetings, support meetings and Quarterly performance reviews between client and Jones Lang LaSalle. Coordinate documentation and administration for exceeding annual Key Performance Measurement (KPI), MSA, SLA Measure monitor and report to Executive Leaders cost savings and value add contributions of the team. Review regional metrics and compare against account wide metrics using analytics or other tools provided by the Client and Jones Lang LaSalle to ensure that the portfolio is being managed within goal parameters.
- **Strategy**: Participate in Global and regional planning and support to develop portfolio strategies. Provide input and justification to annual operating plan for assigned geography targets by organizing objectives, measuring and reporting progress in a timely manner.
- Assists clients to understand corporate initiatives and communicate in collaboration with the account leadership and wider teams. Provide Account Com