Guest Relation Executive

19 hours ago

London, United Kingdom Royal Lancaster London Full time

JoinOurHappiness

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Guest Relation Officer/ Executive within our Guest Relations team

Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.

As Springboard's Excellence Award - Best Employer 2021, you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career

Joining our independently owned and 5 Star service hotel, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

- Complimentary night stay for 2 at the Royal Lancaster London
- Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
- Employees and Friends & Family rates across our sister properties
- Complimentary meals on duty
- Uniform provided and laundered complimentary
- Refer a friend bonus
- Cycle to work & workplace pension schemes
- Annual season ticket loans & Perkbox
- Employee recognition schemes and Social Committee events including gala dinners and much more

In your role, you will work with proactive and energetic team members passionate about service. You will be enthusiastic and driven colleague who is passionate to deliver 5 Star service to our guests.
As a part of our Guest Relations team you will provide an engaging, sincere and personalised service to our guests, create long - lasting relationships with first time guests and strengthen existing relationships by creating ‘wow’ moments and by being a point of contact before, during and after a guest’s stay. Our Guest Relations team always make sure that our guests’ expectations are exceeded and you will have the chance to be part of creating memorable experiences.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our team #JoinOurHappiness

All applicants must be legally eligible to work in the UK

Please no agencies

INDHOTEL

  • Guest Relations Executive

    5 days ago

    London, United Kingdom Veeve Full time

    **Role**: Guest Relations Executive - Up-Scale Short-Term Rentals **Contract Type**:Maternity cover (Initially 9-months, up-to 12 months) **Contract Shifts**: 3 Shifts per week (30 hours, OT Possible) Working Hours: 8am - 7pm (including weekends) **Location**: London, Victoria (Hybrid 2-days in office) **Salary**: £13.50 phr **Benefits**: Perk-Box,...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Conservatorium Hotel Full time

    Guest Relations Executive - 541538 - Rooms - Full time - Mandarin Oriental Hyde Park, London **GUEST RELATIONS EXECUTIVE, FRONT OFFICE** **39 hours, 5 days per week** **We’re looking for a Guest Relations Executive to join our Front Office team.** Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and...

  • Guest Relations Executive

    7 days ago

    London, United Kingdom The Mandrake Full time

    The Mandrake is a multi-award-winning, luxury lifestyle hotel in the heart of London’s Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. We are currently seeking a highly motivated and dedicated Guest Relations Executive to join our team at The...

  • Guest Relations Executive

    7 days ago

    London, United Kingdom Mandarin Oriental Hotel Group Full time

    **GUEST RELATIONS EXECUTIVE, FRONT OFFICE** **39 hours, 5 days per week** **We’re looking for a Guest Relations Executive to join our Front Office team.** Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan...

  • Guest Relations Executive

    1 week ago

    Greater London, United Kingdom Nobu Hotel London Portman Square Full time

    2 days ago Be among the first 25 applicantsRole OverviewGuest Relations Executive – Nobu Hotel London Portman Square. Crafting exceptional stays through care, precision and personal connection. As a Guest Relations Executive you will be the trusted point of contact for our most valued guests ensuring every detail of their stay is seamless, personalised and...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Pan Pacific London Full time

    **ABOU**T THE ROLE** The Guest Relations Executive will work closely and collaboratively with all departments but most specifically In-room Dining, Reception and Housekeeping in order to ensure that our guests will enjoy the best that we can offer. As a Guest Relations Executive you will be part of a highly engaged team who aims for excellence with every...

  • Guest Relations Executive

    5 days ago

    London, United Kingdom Mandarin Oriental Hotel Group Full time

    **Mandarin Oriental Mayfair, London is looking for a Guest Relations Executive to join our Front Office team.** Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel...

  • Guest Relations Executive

    3 days ago

    London, United Kingdom RAFFLES Full time

    **Company Description** Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a...

  • Guest Relations Executive

    20 hours ago

    London, United Kingdom Eson2 Ltd Full time

    Eson2 provides expert property management services to landlords in the UK and abroad, and we work to find the right property for people struggling to get accommodation in London’s chaotic and confusing real estate market. As Guest Relations Executive, you will be working in the central London office, in the heart of Knightsbridge, and servicing a...