Inbound Call Centre Operator

5 days ago


Oldham, United Kingdom S2H Group Full time

Title: Inbound Call Centre Agent

Location: Greater Manchester

Type: Full-time

**Salary**: Competitive

We are currently seeking talented individuals to join our inbound call centre team in Greater Manchester. As an Inbound Call Centre Agent, you will be responsible for handling customer inquiries, providing excellent customer service, and maintaining customer satisfaction.

**Responsibilities**:

- Answering incoming calls and responding to customer inquiries
- Providing excellent customer service
- Resolving customer complaints and issues
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction

**Requirements**:

- Excellent communication skills
- Ability to handle multiple tasks and prioritize effectively
- Customer service experience preferred, but not required
- Ability to work in a fast-paced environment
- Comfortable with using technology and computer systems

**Benefits**:

- Fun and engaging work environment
- Comprehensive training provided
- Opportunities for career advancement
- Incentives and rewards for top performers

**Salary**: £20,977.00-£22,277.00 per year

**Benefits**:

- Free parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Oldham: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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