Commercial Assistant

2 weeks ago

Norwich, United Kingdom Wex Photo Video Full time

**Purpose**:
To support the Category Management team in the management of USED products across the business.

This role would suit a proactive individual with excellent organisational skills seeking a career in Category Management.

**Primary Objectives**:

- To release all used stock to the Wex website
- Ensure prices are correct and in line with existing used stock holding
- Ensure a minimum of two images are held for all used products on the website
- Upload products into their relevant category structures ensuring they are mapped accurately and in line with existing stock.
- Update product prices as directed by the Category Manager
- Assist with eBay Customer Management
- Listing products for sale
- Answering customer queries in a timely manner
- Creating orders for sold items to ensure delivery promises are met
- Liaise with the Trade in Team Managers to raise and discuss any potential product discrepancies
- Flush and release used products purchased through any other retail stores as and when required.
- To assist the category Managers with any other day to day tasks as required.

**Experience and Characteristics**:

- Previous commercial experience preferred but not essential.
- A high degree of attention to detail and strong copywriting skills is advantageous
- Ability to work in a fast paced, change prone environment and to tight deadlines.
- Computer literate with intermediate skills in Microsoft Office Apps such as Word and Excel.

**Working Hours**:
The normal hours of work will be 40 per week Monday to Sunday between 7:30 am-6 pm.

**What we’ll do for you**:

- Additional paid days of leave for moving house or to take part in a volunteering day.
- Additional holiday for length of service.
- Enhanced maternity and paternity leave.
- Many schemes available including, staff discount, travel loan, cycle to work, pension and retail discount scheme.
- Access to and training on the latest technology and imaging products.
- Life and critical illness cover.
- Employee discounts and benefits platform.

**About Wex Photo Video**

Wex Photo Video (previously called Warehouse Express) was established in 1997 offering a dedicated service for photographers at every level; a service that has been enjoyed by over 300,000 customers.

Our dedication to service, photographic expertise and outstanding customer support is underpinned with competitive prices and our commitment to holding products in stock for immediate delivery. The result is an award-winning formula which has allowed usto become the UK's largest online specialist photographic retailer.

Wex Photo Video prides itself on offering a full range of photographic equipment, stocking everything from digital cameras, SLRs and lenses, right through to bags, tripods and lighting gear and down to all those small, but indispensable accessories likefilters, memory cards, paper, ink and film.

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