Customer Service Administrator

1 week ago

Nelson, United Kingdom Taskmaster Resources LTD Full time

**Role: Customer Service Administrator**

**Salary: £11.44 per hour**

**Location: Nelson**

**Hours: Monday to Friday 8:24am
- 5pm with a 4:30pm finish on a Friday and 1-hour lunch**

Tailor Made Sourcing are delighted to be working exclusively with a leading manufacturing company who have been established over 100 years and employing over 600 staff. Our client design and manufacture products in their state-of-the-art facilities based in Nelson. They utilise the most technologically advanced software during the design process, complimented with the finest raw materials to create bespoke and innovative products.

Our client are seeking an experienced Administrator to join the team on a 12 week temporary basis, with the view to becoming permanent. The successful applicant will manage the administrative role of the sales/service ordering process.

**Roles and responsibilities;**
- Continual monitoring and updating of lead times and stock
- Attending client meetings both on and off site, minute taking and ensuring action points are followed through
- Ordering product samples from suppliers
- Arranging collection and delivery of goods
- Updating commercial marketing collateral such as; spec sheets, images and prices for internal use and for Sales Representatives to use
- Updating product price lists bi-annually
- Attending and participating in trade shows
- Preparing and replenishing stock for ‘Show Vans’ ahead of trade shows
- To manage the administrative role of sales/service ordering process.
- Must have an excellent telephone manner to be able to communicate with sales accounts on a day-to-day basis
- Good computer skills are required to input data on to an in-house computer system.
- Administration skills are essential to enabling you to manage your workload effectively, maintaining good time management.
- Able to cope well under pressure and be assertive when making decisions with regards sales queries.
- Previous experience in a Service/Administrative role is desirable but not essential as training will be provided

If this role is of interest please contact Charlotte Sinar

**By submitting your CV to Task Master Resources Ltd you are consenting Task Master Resources Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Task Master Resources Ltd to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.**

Pay: £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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