Contact Centre Administrator
7 days ago
Hiring Contact Centre Administrator to work in Hertford
You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client.
Contact Centre Admin Salary:
- £23,500 per annum
- Salary review every 6 months
- 25 days of annual leave plus bank holidays
Contact Centre Admin Details:
- Hours: Monday to Friday 09:00-17:00
- Recovering unpaid monies in a timely and accurate manner
- Providing prompt and efficient service to clients
- Dealing with inbound/outbound calls
- Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
- Processing card and cheque payments
- Ensure daily individual and team targets are achieved
- Preparing and serving section 121 notices
- Reporting to the management team
Contact Centre Administrator Requirements:
- Excellent customer service, communication and organisational skills
- Great telephone manner and familiarity with customer systems
- High attention to detail
Submit your CV or call Giovanna on 07369 253 647 to apply
**Job Types**: Full-time, Permanent
Pay: £23,500.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: AS85
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