Customer Service Assistant

2 days ago

Wallingford, United Kingdom Thomas Franks Ltd Full time

**Customer Service Assistant**:
**Moulsford/ Wallingford**:
**Contract**:Permanent**
**Salary**:12 ph****:
A leading independent school situated in Moulsford, on the Oxfordshire-Berkshire border. Offers nursery, junior and senior level education. Catering for 620 students and teachers. We offer a core feeding of breakfast and after school club, morning and afternoon break, lunch, a good amount of hospitality.This is a term-time only role and operates Monday to Friday. Additional benefits to this location is free parking on site.

We currently have an excellent opportunity for a hard-working customer service assistant to work alongside a busy catering manager for a prestigious location in **Moulsford/ Wallingford.**

You will be excited to work with fresh seasonal ingredients & regularly changing bespoke menus. You will be creative and have the opportunity to showcase your skillset.

**Key responsibilities**:

- You would be expected to support with daily basis food preparation.
- Delivery of high street fresh coffee offer serving customers and interacting with staff during service, delivery of bespoke hospitality to various locations within the building.
- Ensuring daily hygiene standards are adhered to.
- Be a friendly, customer focused experienced individual who will interact well with our customers.
- This is a position where development is encouraged and you would be given the opportunity to learn and develop within a growing company.

You will have the following skills:

- A genuine interest in food & excellent customer service
- An all-round team player
- Innovation and passion for great food
- An organised person with attention to detail

Knowledge / competencies
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred

**Benefits**
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.

**About us**

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

**Disclaimer**

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

**Diversity and Inclusion at Thomas Franks

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