HR & Support Services Administrator

**HR & Support Services Administrator**

**The role of the HR & Support Services team at Leeds Heritage Theatres (LHT)**

Our busy HR & Support Services team works across all three of our beautiful venues, Leeds Grand Theatre, City Varieties Music Hall and Hyde Park Picture House. Playing a critical role in the Charity from fostering employee engagement, ensuring compliance with legislation and laws, and supporting the overall Charities effectiveness.

The Support Services Department, which includes HR, Payroll, IT, Health & Safety & Governance, will help drive the required changes in culture, leadership, performance, reward and recognition, personal development, ways of working and structures that will be needed to ensure Leeds Heritage Theatres (LHT) achieves its strategic goals and our employees receive an exceptional experience.

As a medium sized organisation, we are supported by independent consultants in respect of HR, IT and H&S.

The Support Services department are also responsible for ensuring that LHT complies with standard financial and legal practices and to maintain a high standard of corporate governance.

**Purpose of Job**

Reporting to the HR & Support Services Manager, the HR & Support Services Administrator will provide professional, reliable and efficient administrative support, deliver outstanding service whilst seeking to find areas for continuous improvement.

**Principal Accountabilities**

With the support and guidance of the HR & Support Services Manager you will service the administration needs for the department, support with HR related queries from employees and external partners.
- seeking support where needed, processing new starters, leavers, and internal changes
- including documentation and system set ups. Record and report on absences in line with our policies. You will also be required to process timesheets for payment, by way of a data load submission to Leeds City Council
- who administer our payroll.

The Support Services department, pride themselves on efficiency, timely-delivery and strong personal relations and resolutions. A small but well-established department, seeking growth in the team to support with their wider aims and objectives. We would look for someone with ambition and motivation to join us on this journey.

**Nature and Scope of Role**
- Assist the HR & Support Services Manager in the day-to-day operations of the HR & Support Services department, including but not limited to, recruitment, on and off boarding, employee records management, and HR policy implementation.
- Processing starters, leavers and internal changes in line with our internal processes.
- Maintain accurate and up-to-date employee records, ensuring compliance with data protection regulations and confidentiality.
- To participate in project work that adds value to the Charity and put forward suggestions for HR service/process improvement.
- Respond promptly and professionally to employee enquiries regarding HR policies, processes, and general HR-related matters.
- Collaborate with other departments to ensure smooth coordination of HR processes and initiatives.
- Assist with payroll administration, including maintaining employee time and attendance records.
- Any other duties as required.

**About You**

An ambitious, enthusiastic, highly motivated, and well organised individual, ideally with experience in an HR or administrative role. You will be confident and able to speak independently and collaboratively with people at all levels, with the ability to prioritise workloads and deadlines. You will also be able to demonstrate your ability to work in confidence and have experience with handling private and sensitive information.

**Essential attributes**
- Previous experience in an administrative role, preferably in HR/Support Services or a related field.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- A collaborative team player.
- Willing to learn, is driven and motivated.
- Understands and applies the principles of GDPR and confidentiality.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- IT literate, a good grasp of technology and ability to analyse and manipulate data.
- Strong interpersonal and communication skills, with the ability to maintain confidentiality and build professional relationships.
- Be willing to take personal responsibility and abide by a range of policies.
- Proactive and adaptable, with the ability to work independently and as part of a team.

**Desirable attributes**
- Experience of using a HR management system.
- Experience of working in a HR or Support Services role.
- CIPD Level 3 or working towards.
- Good understanding of HR practices and employment legislation.
- An interest in the arts industry.

**Contract type**:Permanent
- part time

**Responsible to**:HR & Support Services Manager

**Salary**: £8,412 pro rata (£20,749 FTE)

**Holiday Entitlement**: 12 days pro r