Member Host

2 weeks ago

London, United Kingdom Tate Full time

**Member Host / Receptionist**
**Great Portland Street, London**
**Temp for 3 months initially**
**£12 per hour**
**Full Time, Monday - Friday**
**Shift patterns: 7:30am - 4pm, 9:00am - 5:30pm, 10am - 6:30pm**
Tate are currently working with one of the most creative, exciting and forward-thinking working communities in the UK who offer unique, flexible workspaces with a combination of private offices, coworking, meeting rooms and event spaces. They have created over50 beautifully designed flexible workspaces across the UK and Germany (some of which are being built right now), with an incredible community of over 21,000 members.

We are looking to hire a Memberbership Host in London to be responsible for delivering a professional, genuine and memorable welcome to each and every member together with ensuring the consistent achievement of the daily operational tasks required within thebuilding. Such as making sure your building always looks great, performing general reception duties, handling post for members, arranging meeting room bookings, and responding to member requests.

**Key Responsibilities**:

- Meet and greet all guests and members in a welcoming, genuine and professional manner including asking them to sign in/out using an iPad
- Book meeting rooms on behalf of internal members and ensure that member meeting requirements are documented to include everything they need, For example: AV, catering, room layout, special requests etc.
- Troubleshooting WiFi and IT issues with the support of the IT help desk.
- Ensure coffee machines and topped up with beans and water, cleaned regularly and maintained.
- Preparing catering, tea and coffee for meeting rooms and set up and refresh meeting rooms throughout the day ensuring everything Is in the meeting rooms on-time and ready for your members and guests at the agreed time.
- Manage incoming and outgoing post accurately, to ensure that it is properly franked and ready for collection / delivery
- Process any chargeable services for members such as booking couriers and taxis etc. And ensure the client has recharged the appropriate amount adhering to our invoicing process.
- Undertaking any Ad-Hoc Admin duties and maintaining a tidy and presentable building and front desk
**What do you need to succeed**:

- Customer Service experience - Front of House or Retail is desirable
- Strong MS Office knowledge, in particular Word and Excel
- The ability to multitask and remain calm and polite when experiencing priority competing situations
- Experience of managing a heavy workload

**If you're a great communicator who's looking for an opportunity to join an established, growing company and you've worked on Reception or within Hospitality / Retail, please get in touch.**

Tate is acting as an Employment Business in relation to this vacancy.

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