Night Support Worker

6 days ago


Bristol, United Kingdom St Mungo's Full time

**Do you want to make a difference while benefiting from a schedule that offers unique flexibility?**

Join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Bristol. As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

- Engage with residents, offering support and a listening ear.
- Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
- Complete administrative tasks, incident reports and handover notes.
- Work independently, following established procedures.
- You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.

Typical schedule: A flexible night shift rota, including weekends and bank holidays. Rolling 4-week rota, 9 PM - 7:30 AM, with two weekends off per month.

**About you**

These roles will suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:

- An understanding of the issues that affect people experiencing homelessness.
- Some experience of dealing directly with the public, clients or customers in a busy service environment.
- Ability to stay alert, calm, and use own initiative in emergencies.
- Familiarity with administrative procedures and record-keeping.

**How to apply**

**Closing date: 10 am on 9 June 2025**

**Interview and assessments on: 24-25 June 2025**

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 - 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000



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