Governance & Integrity Administrator

**Job reference number** **293987**

Governance & Integrity Administrator - Chesterfield (Hybrid) 12 Month Fixed Term Contract

Starting salary £21,346, or £27,624 if qualified to AAT Level 4

26 days annual leave

34 hours per week

12 Month Fixed Term Contract

This is a Hybrid Working role with a requirement to attend our Chesterfield office every Tuesday, and one further day per week.

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

As a Governance & Integrity Administrator, you will maintain master and reference data for systems controlled, managed and supported by Knowledge Management. You will ensure relevant controls, change management process’ and audit trails are adhered to facilitating the delivery of accurate and timely updates to provide accurate reporting to end users.

**About the role**

You'll take responsibility for handling customer queries and change requests to provide quality assurance to stakeholders. Alongside this, you will ensure changes to business restructuring are managed effectively and all stakeholders are identified and advised in a timely manner to ensure continuity of reporting.

You will be required to maintain instructions and ensure they are up to date and accurate. You will also ensure all responsibilities have been carried out each week / period in accordance with Line Managers direction and escalate any outstanding issues.

**About You**

**To truly excel in this role, you’ll possess, and be able to evidence, the skills and experience listed below**:

- Structured and methodical approach
- Excellent attention to detail proven by achievement of key performance indicators
- Understanding of key business performance drivers
- Good communication skills both verbal and written
- Ability to respond at pace to changing requirements in business performance recording and reporting
- Ability to work at pace
- Self-motivated with the ability to work on own initiative to deliver to tight timescales
- Experience of working with a cross section of users at differing levels
- Relevant experience in data management would be beneficial

**Extra Benefits**
- Generous **holiday **entitlement of 26 days (plus bank holidays), increasing with years completed service
- Company **pension** scheme with competitive contribution rates
- ** RMG Share Schemes** - partnership and matching share offer
- ** Family friendly support**:

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- **Discounts and offers**:

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company **sick pay**:

- Access to our **Feeling First Class** service, providing both mental and physical wellbeing support
- **Lifestyle benefits** - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- **Financial support**:

- information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- **Your peace of mind with** - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- **Free & discounted RMG products** - free keep safe & redirection, partner discounts
- **Free stamps** at Christmas
- Available only to perm employees

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

**Next Steps**

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to i