Customer Operations Executive

7 days ago

Newcastle upon Tyne, United Kingdom Duval Associates Ltd Full time

**Customer Operations Executive - Customer Service Administrator **- **Newcastle City Centre**
A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role Ace **Newcastle** based admin role with loads of variety in a growing business.
One for the Customer Service pros **£26,000 - £27,000 **plus insane 36 days holiday

Work with a lovely multicultural team, great bunch of people **Prime city centre location in Newcastle.**
You will get full training. **This is a global business - European HQ is in Newcastle **- growth across Europe, the Middle East and Africa in the next 3 years.

Absolutely super Monday to Friday office-based role
Stable, long-term role with plenty of variety and **full training provided**. You bring your customer service mindset, administration abilities and be ready to rock

**The Role**:

- Dealing with correspondence, phone calls and queries
- Customer service to provide for customers and work with customer service team in China
- Responsible for handling all orders from customers Order to Cash
- Close relationship with sales team
- Helping managing bookkeeping
- Accounts payables
- Accounts receivables
- VAT returns (in various Western Europe countries)
- Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
- Freight purchasing assistance
- Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude Are you ready? Get started ASAP. Speak to Natalie at Duval

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you looking for a role in a small dynamic team in Central Newcastle?
- Are you looking for full-time hrs Monday to Friday?

**Experience**:

- B2B customer service: 2 years (required)

**Location**:

- Newcastle upon Tyne, Tyne and Wear (required)

Work Location: In person

Reference ID: CSA1024

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