Customer Experience Administrator

4 days ago

York, United Kingdom Webber Hughes Ltd Full time

**Customer Experience Administrator**

**York (YO23)**

**£30k depending on experience**

Are you organised with excellent customer service skills?

Do you have strong problem solving ability and great attention to detail?

Enjoy responsibility and want to be part of a small, growing team?

This is a unique opportunity to join an established family business and market leader in the food industry with a reputation for quality, innovation and premium products. Operating across the UK and international markets and on the back of substantial contract wins, we are looking for 2 Customer Experience Administrators to support our growing team with all aspects of customer and supplier contact, sales administration and logístical coordination.

**Key Responsibilities**:

- Liaise with internal teams and external partners to ensure smooth operations
- Provide sales support, including diary management, arranging meetings, and coordinating travel
- Raise POs, maintain systems, and generate reports
- Coordinate travel for trade exhibitions across the UK, Europe, America, and Türkiye
- Attend ad-hoc meetings with suppliers and existing clients

**Requirements**:

- Proven experience in customer service and supplier administration
- Strong organisational skills with the ability to multitask and manage priorities effectively
- Self-motivated with the ability to work from home but willing to visit the office as needed
- Willingness to travel for exhibitions and business trips
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Office Suite

**Benefits**:

- Join a growing, friendly, family-run business with a strong track record in the industry
- Competitive salary of £30,000 per annum
- Opportunities for occasional international travel
- Genuine career development as the business grows
- Flexibility with hours if needed

If you are proactive, organised, and eager to join a successful business, we would love to hear from you so click to apply

**Job Types**: Full-time, Permanent

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: Hybrid remote in York YO23 2UY

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