Cycle Hire Assistant

1 week ago


Clumber Park, United Kingdom National Trust Full time

Summary Working within a bustling atmosphere as part of a passionate Visitor Operations team, the role of Cycle Hire Assistant plays a core part in providing fantastic customer service, working well as a team during busy periods, and ensuring bikes and equipmentare kept in top quality condition.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

What it's like to work here Clumber Park is a beautiful expanse of parkland, heath and woods covering more than 3,800 acres and is one of the top most visited tourist attractions in the North Notts area, welcoming over half a million visitors annually. Clumberwas once the country estate of the Dukes of Newcastle, although the house was demolished in 1938, there are many glimpses of its grand past to explore. From the Gothic-style chapel, often referred to as a 'Cathedral in miniature', you can follow in the footstepsof Dukes through the peaceful pleasure ground to the Walled Kitchen Garden where you can experience sights, scents and a taste of the past.

Click here for more information about this location

What you'll be doing As Cycle Hire Assistant, you'll remain cool, calm and collected under pressure, working well within the Cycle Hire team in delivering an organised and professional service to Clumber Park's visitors.

Reporting to the Cycle Hire Supervisor, you'll work with volunteers to maintain the quality of the bikes and equipment within the Cycle Hub, including servicing, auditing and supporting in managing operational risk generally, ensuring that you follow proceduresand processes.

You'll be passionate about the conservation work at Clumber Park and the National Trust, and support the property's fundraising appeals by delivering targets and managing resources carefully.

Please note that a recognised qualification in cycle maintenance and repairs or equivalent practical experience is desirable.

Who we're looking for You’ll be:

- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.


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