Neighbourhood Officer- Housing

1 week ago

Bromsgrove, United Kingdom Platform Housing Group Full time

**Are you passionate about making a difference and improving our Neighbourhoods?**

Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around the Redditch, Bromsgrove and Wychbold area.

You will be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of your time you will be out and about in your patch, working closely with customers to promote sustainable tenancies, and developing strong relationships with local communities.

**What could you be doing as one of our Neighbourhood Officers**:

- Visiting customers providing advice, reviewing tenancies and identifying any problems.
- Regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any Health and Safety concerns.
- Playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.
- Managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping.
- Undertaking new tenancy sign-ups and accompanied viewings for new homes.

**Some things we need from you**:

- A commitment and passion for social housing.
- Experience of working closely with customers to tackle complex issues.
- Experience of working with people from diverse backgrounds.
- Proactive in your approach.
- Excellent communication skills.
- Organised and can prioritise your time as needed to meet timeframes.
- Customer focused and understand the importance of delivering a high standard of service.

**This role involves regular travel around Redditch, Bromsgrove and Wychbold.** **A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.**

**This role will require a basic DBS check.**

**Some of our great benefits include**:

- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the ideal role for you and you’d like to find out more about this opportunity, please contact or click Apply.

  • Housing Officer

    1 week ago

    Bromsgrove, United Kingdom Placed Partnership Full time

    Housing Officer Location: Bromsgrove Contract: Temporary (3 months initial) Rate: £18.06 (PAYE), £22.73 (Umbrella) Start date: 16/12/2024 Placed Partnership is recruiting a Housing Officer for a local authority in Bromsgrove. **Key Responsibilities**: - Manage and inspect properties, ensuring compliance with legislation and council policies. -...

  • Homelessness & Housing Solutions Officer

    1 week ago

    Bromsgrove, United Kingdom Placed Partnership Full time

    Homelessness & Housing Solutions Officer Location: Bromsgrove Contract: Temporary (3 months initial) Rate: £15.43 (PAYE),£19.42(Umbrella) Start date: ASAP Placed Partnership is recruiting a Homelessness & Housing Solutions Officer for a local authority in Bromsgrove. **Key Responsibilities**: - Deliver superior quality Homelessness and Housing...

  • Housing Officer

    2 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Interview Dates: Monday 1st and Tuesday 2nd September 2025 (in person)** We have an opportunity for a Housing Officer to become part of a unique and important customer facing service within our Communities Team. **The Role** There's never been a more important time to work in social housing. You will join a team who strive to sustain tenancies and...

  • Housing Strategy Officer

    1 day ago

    Bromsgrove, United Kingdom Bromsgrove District Council Full time

    Job Introduction **Housing Strategy Officers x 2** **Full-time x 1 (37 hours per week)** **Part-time x 1 (30 hours per week)** **Contract type: permanent** Bromsgrove District Council and Redditch Borough Council are looking for two highly motivated Housing Strategy Officers, one full-time and one 30 hours per week, with great communication and...

  • Compliance Officer

    3 weeks ago

    Bromsgrove, United Kingdom Bromsgrove District Housing Trust Full time

    Compliance Officer£36,575.24 plus Excellent BenefitsBromsgrove, WorcestershirePermanent, Full TimeClosing Date: Friday 5th December 2025 @ 9amInterview Date: Thursday 18th December 2025 - in person interview We now have an opportunity for a Compliance Officer to join us to play a vital role in ensuring that the organisation meets all statutory and...

  • Homeownership Officer

    1 day ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    **Full or Part Time 30-37 hours per week (days flexible but must cover Fridays)** **Interview Date (in person): Thursday 12th December 2024** We have an exciting opportunity to join us as a Homeownership Officer working in a small, busy team which manages the delivery of our home ownership service. **What you will be doing** On a day-to-day basis, you...

  • Housing Options Manager

    7 days ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    Closing Date: Friday 19th December @ 9amInterview Date: Monday 5th and Tuesday 6th January 2026 - in person interviewAre you enthusiastic about making a difference in your community and delivering exceptional customer service We have an exciting opportunity for a Housing Options Manager to lead our Housing Options service fulfilling statutory homelessness...

  • Housing Compliance Specialist

    2 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    A housing services organization in Bromsgrove seeks an experienced Compliance Officer to ensure statutory and regulatory compliance across their housing stock. The role involves managing compliance areas, monitoring contractor performance, and producing reports. Candidates should have a solid understanding of compliance areas including gas and fire safety...

  • Hybrid Capital Accountant

    2 weeks ago

    Bromsgrove, United Kingdom Bromsgrove District Housing Trust Full time

    A local housing authority is seeking an Assistant Capital Accountant in Bromsgrove. This full-time position involves delivering financial services and partnering with the Asset Management Team on various projects, including the Warm Homes initiative. The contract runs until March 2029. Candidates should have experience in financial services and teamwork....

  • Compliance Officer

    2 weeks ago

    Bromsgrove, United Kingdom BDHT Bromsgrove District Housing Trust Full time

    The VacancyClosing Date: Friday 5th December 2025 @ 9amInterview Date: Thursday 18th December 2025 - in person interviewWe now have an opportunity for a Compliance Officer to join us to play a vital role in ensuring that the organisation meets all statutory and regulatory compliance obligations across its housing stock and property portfolio.The roleWorking...