Guest Services Assistant

6 days ago


Penrith, United Kingdom Center Parcs Full time

Be the difference between guests experiencing a good break and a great break at Center Parcs.

The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that will exceed guests’ expectations, from the moment they drive into Center Parcs, until the moment they leave.

**GUEST SERVICES ASSISTANT (Fixed-Term) | £12.69 per hour**

**HOURS OF WORK**

**Please note this is a fixed-term contract until 15th January 2026.**

You will be contracted to work 120 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

**ABOUT YOU**

**Essential requirements**:

- Excellent verbal and written communication skills
- A good level of computer literacy
- Friendly, genuine, and warm towards guests and colleagues
- Works well with others in a team

**Desirable requirements**:

- Previous experience working in a similar role or environment

**ABOUT THE BENEFITS**

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

**Closing date**:29th September 2025

**Interviews to be held**:1st October 2025

**Follow us -**Facebook** |**LinkedIn**

**_ At Center Parcs, everyone's welcome._**
- We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience._



  • Penrith, Cumbria, United Kingdom Center Parcs Full time £16,000 - £26,000 per year

    Be the difference between guests experiencing a good break and a great break at Center Parcs. The Guest Services team handle the check-in of around 4,000 guests twice a week at each Village and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that...


  • Penrith, United Kingdom Center Parcs UK & Ireland Full time

    A recreational resort company is seeking a Family Activities Assistant to engage guests in memorable activities. You will set up and deliver various family-oriented experiences while ensuring smooth operations. The role requires excellent communication skills and a friendly disposition, and it allows for flexible hours. The position offers numerous benefits,...


  • Penrith, United Kingdom Dodd & Co Services Limited Full time

    **LOCATION: PENRITH** **With demand for our services continuing to grow an exciting opportunity has arisen for a Client Services Assistant to join our Dodd Wealthcare team.** With a friendly, approachable personality and an enthusiasm for the delivery of superb client care, you will be the all-important first point of contact for our clients and their...


  • Penrith, United Kingdom Luxury Lodges Full time

    A luxury resort in Penrith seeks a Receptionist who will be the first point of contact for guests, providing exceptional service from check-in to departure. Ideal candidates will have strong communication and organisational skills, with a friendly approach. Responsibilities include managing guest queries, providing information on facilities, and ensuring...


  • Penrith, United Kingdom Westmorland Hotel Full time

    A leading hospitality venue in Penrith is seeking a passionate Restaurant Team Leader to oversee service and ensure guests receive an exceptional dining experience. Responsibilities include leading the restaurant team, liaising with the kitchen, maintaining cleanliness standards, and providing recommendations on food and drinks. Experience in hospitality is...


  • Penrith, United Kingdom Luxury Lodges Full time

    Food & Beverage Assistant Rate of pay - £12.50 ph Location: Whitbarrow Village About Us: Whitbarrow Village is a luxury 5-star holiday park offering lodges, leisure facilities, on-site dining, and beautifully landscaped grounds. We pride ourselves on delivering exceptional service and memorable experiences to every guest. Role Overview: As a Food & Beverage...


  • Penrith, United Kingdom Westmorland Hotel Full time

    You will lead from the front and take control of service in our restaurant to ensure both you and your team deliver a warm and friendly welcome for all of our guests. Working hands on with your team you will ensure that they demonstrate knowledge and passion for our outstanding local food to make a memorable dining experience for all our...


  • Penrith, United Kingdom National Trust Full time

    Summary Working as one of our Welcome and Service Assistants you will be a key part in delivering a fantastic welcome to our visitors in the Ullswater valley. You will work as part of the Welcome Team alongside staff and volunteers to make sure Aira Force has aproperty welcome like no other. This role will welcome visitors in the Aira Force car park,...


  • Penrith, United Kingdom Center Parcs UK & Ireland Full time

    A family-oriented leisure company in Penrith is seeking a Restaurant Shift Manager to oversee daily operations and lead a team in a guest-focused environment. The ideal candidate will communicate effectively and maintain high service standards while achieving sales targets. Experience in catering or bar management is desirable. This role offers various...


  • Penrith, United Kingdom North Lakes Hotel & Spa Full time

    Wed love to meet you - Come and join the Daniel Thwaites familyWe are currently seeking an established professional and hands on Food & Beverage Service Manager to support and motivate their team to create amazing experiences for our guests through delivering warm and friendly hospitality in every interaction.Your day to day:As Food & Beverage Service...