Senior CRM Manager

5 days ago


Portsmouth, United Kingdom Harnham Full time

**SENIOR CRM MANAGER**

**PORTSMOUTH**

**£50,000-£58,000+BONUS +BENEFITS**

**THE COMPANY**

Currently working with a marketplace in the services sector, on a Senior CRM Manager role. They have been around for over 10 years and are leaders within their space. They are a B2B and B2C business and have around 500 employees and growing.

**THE ROLE**

As a CRM Manager, your main focus is on the B2B side of the business and the retention side. Some of your main responsibilities will be:

- Optimise the retention lifecycle programs, optimise this as well and look at new member journeys.
- Build campaign automation using HTML (not from scratch) and work in a targeting approach towards various segments.
- End-to-end ownership of comms, planning, strategizing campaigns, and executive campaigns.
- Embed best-practice within CRM across the business UK as well as globally.

**YOUR SKILLS AND EXPERIENCE**

A successful CRM Manager will have:

- Experience with Salesforce as the CRM.
- Experience with HTML is ideal but can look at another automation platform.
- Commercial awareness and excellent communication skills.
- Excellent understanding of CRM/campaign having worked in the space for 3+years.

**THE BENEFITS**
- A salary of £50,000-£58,000.
- WFH 3 x a week.
- Office in Kings Cross (London) or Portsmouth to choose from.
- Comprehensive bonus - 15%
- Great work culture and environment.

**HOW TO APPLY


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