Service Controller/administrator
2 weeks ago
**Service Controller/Administrator**:
**About us**
Here at Bucher Municipal we manufacture high quality municipal and contractor cleaning vehicles. Our state of the art engineering design facilities and manufacturing techniques ensure that our product range continues to be an industry quality leader. If you decide to join us, you will be a part of the ever growing Bucher Municipal family.
**What the job involves**:
- You will provide the front line support within the Bristol service department by being an interface with the customer, handling all incoming service requests in a prompt and effective manner and scheduling all technician work.
- You will create job cards via SAP, technician job sheets, reacting to VOR (vehicle off road) and non-VOR situations with efficiency whilst keeping the customers fully updated on situations.
**Work Experience**:
- You will have proven track record in a fast moving, customer facing role, either within motor industry or other customer service environment
**Desirable Attributes**:
- The ability to work well under pressure.
- You will be an excellent communicator and able to prioritise your workload.
- Excellent telephone manner.
- A motivated individual with the ability to work under their own supervision.
**Benefits of working for us**:
- Competitive Pension Scheme.
- Life Assurance Policy.
- Yearly Company Profit based Benefit.
- A company issued van for both company and personal use.
- Full training provided to an Expert Qualification level.
- We will provide full training for Bucher Municipal Group products.
We are looking forward to hearing from you.
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