Business Manager

1 week ago

Edinburgh, United Kingdom Pertemps Scotland Full time

**Business Manager**:

- 3 month contract with potential of extension
- Hybrid working
- Edinburgh based
- £32,883 to £38,724

**Key responsibilities**:

- To co-ordinate and implement directorate planning processes, ensuring a clear understanding of forward work objectives and a planned response to these.
- To co-ordinate and ensure the smooth running of operations within the directorate. This will include developing clear and robust processes for the handling of day-to-day work across the directorate, including agreeing approval routes, setting Service LevelAgreements and developing performance reporting.
- To act as a key contact for the directorate with internal and external stakeholders, managing the organisations interests and ensuring a professional and timeous response to requests for engagement, advice and support.
- To lead the establishment of systems and processes that will produce management information which will help ensure workflows and deadlines are managed.
- To report regularly to the Director, and wider Directorate Leadership Group, on operational performance.
- To develop and implement an agreed approach to records management and retention across the Directorate, ensuring full compliance with the organisations corporate policies.
- To ensure the implementation of key colleague-facing processes such as onboarding, objective setting, performance management and annual leave planning across the directorate.
- To work with and to support the development of the Directorate Leadership Group and its approach to working, planning and implementation.
- Work with other key contacts in the organisation to help manage the flow of business in the directorate and help ensure that deadlines are met.
- To provide leadership and line management support to colleagues as appropriate

**Essential**:

- Highly developed interpersonal skills, with the ability to form effective relationships at all levels in order to generate confidence, respect, collaborative working, and openness to change.
- Excellent organisational and project management abilities to respond to a diverse and changing workload while maintaining a high degree of attention to detail.
- A strong track record of working with others to improve operational effectiveness and to help create a high performing culture within and across teams.
- An ability to work at pace, using a range of skills to secure momentum, change and positive outcomes.
- Experience of using IT systems - such as MS Teams, trackers, shared mailboxes etc - to streamline and make more effective the handling of work across teams.
- Highly developed political acuity and proven ability to analyse, understand and respond to complex issues in an appropriate manner, demonstrating good judgement in a politicised environment.
- High-level oral and written communication skills.
- A resilient, positive and flexible approach.

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