Customer Service
2 weeks ago
We are looking?for a hard working, motivated and enthusiastic?individual to work within their customer service team.?
- Providing excellent levels of?customer service and meeting all quality and conduct guidelines in?line with our business purpose, mission & values.
- Quickly identifying the customer and the level of formality required for the?specific contact.?
- Identifying the needs of the customer and quickly deciding how to meet and exceed?those needs.?
- Providing customers with accurate information.
- Updating our database with stringent accuracy.?
- Using knowledge and experience to provide relevant support and appropriate?advice to our customers.?
- Spotting changes in trading experience patterns and taking relevant actions to confirm pending court actions or other key factors that?may be?contributing to the change.?
- Informing customers?ensuring?they have?the information they need to?make an informed?credit decision.
- Carrying out relevant and appropriate investigations and enquiries on behalf?of our customers ensuring they have the information they need to make an informed credit decision.?
- Offering support and advice on credit related matters.?
- Carrying out own research and keeping updated with industry practices and knowledge.?
In return you can expect to receive a salary of £24,000 rising to £25,000 per hour after 12 months. there are excellent benefits, including healthcare cash plan, compassionate leave, flexible holiday allowance and more. If you think you have the skills andexperience that my client is looking for then please call Michelle Laight on or alternatively click APPLY.
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Customer Service
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Customer Service
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Customer Service Advisor
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Customer Service Advisor
2 weeks ago
Redditch, United Kingdom WS Transportation Full timeWS Transportation are looking for a Customer Service Advisor to join our team in Redditch. It will be your responsibility to oversee the customer experience with WS Transportation. We aim to give all customers a first-class service and we need our customer service team to be passionate about delivering these service levels. **Key Accountabilities**: -...
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Customer Service Coordinator
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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