Technical Officer

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students.

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

About the role

We're looking for a Technical Officer to join the BMA library and archive to support the provision of a full range of systems and online resources in the library and the delivery of high-quality services for members and researchers.

This is a hybrid role that will involve a mix of working from BMA House and at home.

The successful applicant will:

• Work closely with the Systems specialist, BMA library and archive to contribute to the development and provision of user-focused, high-quality services and effective working practices to support the information needs of a wide range of audiences including BMA members and staff, external researchers and the general public.
• Work closely with the team on the delivery of high-quality services for members including resource access and answering enquiries.
• Be expected to work across library and archive remits and cross-directorate.

To be successful as a Technical Officer you'll ideally have:

• Previous experience of library work or relevant equivalent.
• Experience of working in a customer-focused environment and demonstrable commitment to customer care.
• Experience of delivery of IT support to staff and customers.
• Broad technical skills within a Microsoft environment.
• Ability to work flexibly, picking up new areas of work and responding to areas of need in a positive manner.
• Excellent organisation and multi-tasking abilities.
• Excellent communication skills – oral and written.
• Ability to quickly learn new systems and procedures.
• Ability to build strong professional relationships with colleagues across the BMA and to liaise effectively with staff in other departments.

Interviews will take place the week commencing 1 December 2025.

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
• Electric vehicle and Cycle to work salary sacrifice schemes (available after completion of probationary period)
• Long service recognition every 5 years
• Professional subscription cover where membership of a professional institution is required for your role
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) (after completion of probationary period)

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.

If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email

This vacancy will close for applications at midnight on the closing date.

The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process.

Diversity & Inclusion Monitoring:

Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.